e-COMMERCE/DEPARTMENT LEAD

e-COMMERCE/DEPARTMENT LEAD (Finance)Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Based in California, Ralph's merged with The Kroger Company in 1998. Today, we're proudly serving Ralphs customers in over 180 stores throughout the state.As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Ralphs familyQualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.What you'll receive from us:The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.Valuable associate discounts on purchases, including food, travel, technology and so much more.Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.MINIMUM REQUIREMENTS:Proven supervisory experienceAbility to read shelf tagsBasic knowledge of computersExcellent oral/written communication skillsBasic math skills (i.e., counting, addition, and subtraction)Self-directed, ability to execute projects with minimal supervisionDESIRED QUALIFICATIONS:Any experience in a production-oriented environment or warehouse environment, stocking shelves, or cashier experienceKEY RESPONSIBILITIES:Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanlinessEnsure team members are adhering to local, state and federal laws, food safety procedures and company guidelines are followedPerform responsibilities required of selectors and customer attendants as needed per company guidelinesTrain all functions and duties of the selector and customer attendant rolesAct as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailableAssist with scheduling to meet operational and associates' needsMaintain the intake of customer orders and distribute and assign work to selectors and customer attendantsPrint and distribute order labels, including orders for perishable departmentsTroubleshoot e-Commerce equipment and devicesMaintain level of supplies needed to perform necessary dutiesMaintain organization and cleanliness of staging areas and equipmentReport pricing, scanning, item location discrepancies and invalid temperature types to the store e-Commerce managerPerform required opening and closing proceduresLearn and implement process improvements as directed by division or enterprise e-Commerce teamProvide feedback on team members daily performance and annual performance reviewsAbility to work cooperatively in high paced and sometimes stressful environmentAbility to manage conflict in a reasonable, nonconfrontational and cooperative mannerAbility to act with honesty and integrity regarding customer and business informationAbility to follow directions and seek assistance when necessary to resolve customer and business issuesProvide support and assistance through direct interaction with minors, individuals with special needs, and/or older adultsMust be able to perform the essential job functions of this position with or without reasonable accommodationSalary Minimum: $22.37Salary Maximum: $22.37
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