Senior Site Reliability

Senior Site Reliability / Gitops Engineer
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Customers include the world's leading public cloud and silicon providers, and industry leaders across many sectors. The company is a pioneer of global distributed collaboration, with 1,200+ colleagues in more than 75 countries and very few office‑based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder‑led, profitable and growing.
We are hiring a Senior Site Reliability / Gitops Engineer for our Information Systems (IS) team. This role is an opportunity for an “automation‑first” senior technologist with a passion for Linux to build a career at Canonical and drive the success of Ubuntu and open source products. If you have experience in IT operations automation, Infrastructure as Code and a passion for technology, you will enjoy working with some of the best people in the industry at Canonical.
Job Summary
The IS team supports and maintains all of Canonical’s IT production services and runs services used by over 60 million Ubuntu users. As a Senior SRE & GitOps engineer you will drive operations automation to the next level, both in our private clouds and in the public clouds. You will utilize open source infrastructure‑as‑code tools, CI/CD pipelines and Canonical’s leading products for software operation automation. You will also improve Canonical products and the open‑source technologies they’re built on by providing feedback, submitting bugs, writing pull requests and collaborating on design and implementation with other teams.
As a Senior Site Reliability / Gitops Engineer you will

Drive the development of automation and GitOps in your team as an embedded tech lead
Closely collaborate with the IS architect to align your solutions with the IS architecture vision
Design and architect services that IS can offer to the organization as products
Apply your experience of IaC to develop infrastructure as code practice within IS by constantly increasing automation and improving IaC processes
Automate software operations for re‑usability and consistency across private and public clouds, taking into consideration the complexities of distributed systems
Maintain operational responsibility for all of Canonical’s core services, networks and infrastructure
Develop skills in troubleshooting, capacity planning and performance investigation; set up, maintain and use observability tools such as Prometheus, Grafana and Elasticsearch; design, implement and maintain monitoring and alerting for various systems and services
Provide assistance and work with globally distributed engineering, operations and support peers
Be given uninterrupted development time to focus on larger projects and automation of manual tasks
Share your experience, know‑how and best practices with other team members in design sessions, mentorship and “doing work together”
Carry final responsibility for time‑critical escalations

What we are looking for in you

A modern view on hosting architecture, driven by infrastructure as code across both private and public clouds
A product mindset thriving to develop products rather than solutions
Python software development experience, with large projects
Experience working with Kubernetes or other container orchestration systems
Proven exposure to manage and deploy cloud infrastructure with code
Practical knowledge of Linux networking, routing and firewalls
Affinity with various forms of Linux storage, from Ceph to databases
Hands‑on experience administering enterprise Linux servers
Extensive knowledge of cloud computing concepts and technologies
Bachelor’s degree or greater, preferably in computer science or related engineering field
Able to communicate clearly and effectively in English over email, chat, video or voice calls and in‑person
Motivated and able to troubleshoot from kernel to web, and willing to ask others when appropriate
A willingness to be flexible and to learn new things quickly
Be inspired by the needs of fast‑changing environments
Happy to work within distributed teams
Be passionate and familiarised about open‑source, especially Ubuntu or Debian

What we offer colleagues

Distributed work environment with twice‑yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long‑haul company events

About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open‑source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; to succeed, we need to be the best at what we do. Most colleagues at Canonical work from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills and raise your game.
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Referrals increase your chances of interviewing at Canonical by 2x.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Engineering and Information Technology
Industries
Software Development
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