Embedded Linux Field Engineering Manager

Embedded Linux Field Engineering Manager (Americas only)
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world’s leading public cloud and silicon providers, and industry leaders in many sectors.
We are hiring an Embedded Linux Field Engineering Manager to lead a regionally-focused team of Field engineers in Presales and Professional Services activities by helping customers with solution architecture, design and delivery.
Location: Remote role. You must be located in one of the three major Geos (Americas, EMEA or APAC) that you will manage.
Our Internet of Things mission is to enable companies to make fleets of very secure connected devices. Canonical provides the base Ubuntu OS and kernel, with secure update and management mechanisms. Our customers create mission‑critical control systems, gateways and appliances that need to meet stringent quality and security requirements.
Field Engineers are thought leaders helping customers solve hard problems. They are accomplished technologists that take a hands‑on approach to embedded Linux strategy and delivery, and they care about developing their colleagues and continuously improving.
This career opportunity requires a unique blend of skills. Successful candidates will know Linux well, be proficient coders and scripters, and have experience of low‑level Linux boot, BIOS, firmware and embedded software development methodologies.
Responsibilities

Lead and develop a team of Field engineers, ranging from graduate to senior, in the areas of Presales and Professional Services
Promote our technologies and act as a trusted advisor to solve customer problems
Work remotely within a single major time zone
Coach, mentor, and provide career development feedback
Identify and measure team health indicators
Implement disciplined engineering processes
Represent your team and product to stakeholders, partners, and customers
Develop and evangelise great engineering and organisational practices
Plan and manage progress on agreed goals and projects
Act as part of the leadership team and collaborate with other leaders

Qualifications

Exceptional academic track record from high school to university and a bachelor’s degree in Computer Science or a related technical field
Extensive embedded Linux experience – Yocto or other
Extensive Linux experience – Debian or Ubuntu preferred
Fluency in at least one of Golang, Python, C, C++, or Rust
Ability to manage a small team
Experience with customer engagements
Professional written and spoken English
Excellent interpersonal skills, curiosity, flexibility, and accountability
Result‑oriented with a personal drive to meet commitments
Ability to communicate business benefits of technology
Humble learner and quick study

Other desirable traits include RTOS experience, additional programming languages, and previous experience working in a remote‑first, diverse, distributed company.
What we offer

Distributed work environment with twice‑yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues from your team and others
Priority Pass and travel upgrades for long‑haul company events

About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software.
Equal Opportunity Employer
Canonical is an equal‑opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Engineering and Information Technology
Industries
Software Development
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