Dynamics 365 CE Consultant 2

Our client’s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft’s Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line.
Role Overview
The Dynamics Power Platforms & CE Consultant is a core team member of our client’s customer delivery of Microsoft Dynamics 365 centred solutions. The Consultant will be involved in the business processes and solution design and will be hands on configuring and customising the implementation of Dynamics Power Platforms solutions working with both onshore and offshore development teams.
Job Location
Silema, Malta
Work Type
Hybrid
Job Type
Full-time, Permanent
Working Hours
GMT +1
Salary
Base + Benefits (Paid in Euros €)
Relocation
VISA & Relocation Package Included
Requirements

Broad understanding of Dynamics 365 (Customer Engagement) functionalities
An understanding of the broader Microsoft stack and be able to leverage it to create powerful solutions (PowerApps, Power BI, Data Verse, Azure, Office 365) and working in fast paced Agile environments
Willingness to develop your knowledge of new functionality in the Microsoft platforms, keeping on top of roadmaps, studying for certifications to ensure we help deliver best solutions to our clients
Ability to clearly articulate and present your ideas and solutions in line with the capabilities of Microsoft Dynamics 365
Successfully translate business and customer needs into a great digital customer experience
Good understanding of Microsoft Dynamics Power Platforms Accelerators, industry templates and add-ons
Understanding of scope (creep) and use of change control processes
Delivery of end-user training to clients and colleagues where applicable
Identify business/project risk and communicate as necessary
Microsoft Dynamics CRM Certifications, ideally most current versions are desirable
Preferably a University graduate with relevant degree within a computing or business discipline
Experience in consulting and good presentation skills
Confident in own ability and demonstrates this to clients and colleagues
Works independently as well as in a team environment
Good, clear communication skills
Ability to manage time and prioritise multiple tasks accordingly
Good problem-solving capabilities
Client centric approach with emphasis on client satisfaction
Confidence to reach out to more senior colleagues for guidance and advice
A proven track record of successful implementation of several solutions within medium to large client companies, preferably across several business verticals
Experience in a delivery-orientated IT environment using waterfall and agile methodologies
Business process mapping, modelling and documentation knowledge
Minimum 3-5 years hands-on proven functional experience in Power Platforms configuration, standard customisation, standard workflows, dashboards, flows, forms, views and standard reports development
Proven ability to develop a clear understanding of clients’ needs and incorporate them into a solution
Beneficial to have experience of Azure DevOps
Knowledge and understanding of capabilities of D365 CE functional areas in four of the following modules: Sales Management, Marketing, Customer Service Management, Field services & Project services automation

Responsibilities

Contribute to the delivery of high-quality business and software solutions to our clients using your knowledge of Dynamics 365 CE functional capabilities working closely with client teams and business stakeholders
Organise, manage, and document workshops, meetings and requirements sessions with the client representatives, project stakeholders and delivery team(s)
Interface effectively with other members of the delivery team and the solution Architect to ensure that the Power Platforms solution meets client’s requirements
Deliver high quality business and software solutions and services to clients ensuring the implementation of best practices based on Microsoft Dynamics standards and supported configuration/customisations
The creation of high quality and sustainable client solutions and project documentation including support for testing activities
Deliver all consultancy and configuration work according to our client’s project methodology, ensuring that all software applications are implemented successfully according to the project plan: on time and on budget
Contribute to Pre-Sales activities as required including building demo and proof of concept solutions for various client presentations
Delivery of end-user training to clients and colleagues where applicable
Work on the creation of our client’s Dynamics 365 solutions and industry templates
Meet and exceed customer expectations of business knowledge, skills and behaviour
Identify business/project risks and mitigate or communicate as necessary
Communicate progress updates to relevant parties both formally and informally
Support practice development activities such as defining and configuring industry specific solutions
In all activities, ensure timely completion of internal processes and mandatory training
Work on own initiative and with minimal support if needed
To carry out additional duties as may occur from time to time as instructed and agreed by the management team
Promotes the Values of our company
Ensure timely completion of internal processes and mandatory trainings
The Employee is required to follow our client’s Information Security Policies (ISP and ISMP) at all times.

Microsoft Business Solutions Overview
At our client, your long-term future is every bit as important to them as it is to you. That’s why our clients aim is to give you experiences that will stay with you for a lifetime. Whether it’s great training and development, mobility opportunities or corporate responsibility volunteering activities – you’ll gain a wealth of experiences on which to build a rewarding career. Our client is a firm that encourages you to be yourself, values your contribution, and inspires you to act as a role model, always focused on doing the right thing for each other, our clients, and our communities.
This sets out all the different ways you’ll be rewarded at our client. Among other things, you can benefit from honest conversations about your career as well as a range of other rewards. In all these ways and more, they have created an environment that can bring out the best in you.
#Bethechange and #makethechange. Join our talented, successful team and make the leap into the future.
For this exciting opportunity they have put together a great package that combines a competitive salary with a bundle of extras including allowances, business travel allowances, certifications to support you in your career growth, private insurance, and medical insurance for you and your family.
Don’t worry, our client knows that relocation can be a challenge, which is why they have an extremely supportive onboarding team to help you throughout this process - They provide relocation support for you and your family. Our client is looking forward to meeting you and seeing you grow.
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