Valencia Store Associate Manager

Gopuff is seeking a skilled Part Time Key Holder to join our Retail Operations team. As a key member of our team, you will be responsible for providing exceptional customer service, managing store operations, and supporting your colleagues in achieving our goals.

• Customer Service: Provide excellent customer service by greeting and interacting with customers in a friendly and professional manner.
• Store Operations: Manage the opening and closing of the store, ensuring a smooth and efficient shopping experience for our customers.
• Team Support: Collaborate with colleagues to achieve sales targets and provide support during busy periods.
• Product Knowledge: Develop a deep understanding of our products to provide customers with personalized recommendations and advice.
• Inventory Management: Assist with receiving, stocking, and counting inventory, ensuring that we maintain accurate records and avoid discrepancies.
• Cash Handling: Handle cash transactions accurately and efficiently, maintaining a high level of integrity and attention to detail.
• Technology: Operate various technologies, including scanners, cash registers, and other equipment, ensuring that they are functioning correctly and efficiently.
• Policies and Procedures: Familiarize yourself with our policies and procedures, ensuring that you understand your responsibilities and how to maintain a safe and secure environment for our customers.
• Accuracy and Attention to Detail: Maintain accurate records and ensure that all transactions are processed correctly, providing customer receipts upon request and processing refunds and exchanges efficiently.
• Loss Prevention: Monitor the sales floor to prevent theft and minimize loss, ensuring that our store remains a safe and welcoming space for all customers.
• Sales Floor Maintenance: Maintain the cleanliness and organization of the sales floor, stock room, lockers, and bathrooms, promoting a positive and healthy work environment.
• Training and Development: Train new colleagues on store procedures, product knowledge, and customer service standards, empowering them to succeed in their roles.

• Leadership Experience: 1+ years leadership experience in retail, grocery, military, restaurant, or equivalent experience.
• Scheduling Flexibility: Ability to work flexible schedules, including peak hours and nights, weekends, holidays, etc.
• Cash Handling Skills: Basic math skills and proficiency in cash handling.
• Team Orientation: Team-oriented mentality, prioritizing collaboration and teamwork over individual achievements.
• Lifting Requirements: Ability to lift up to 49 pounds, ensuring that you can safely and efficiently perform your duties.
• Education: High School Diploma or equivalent, demonstrating a strong foundation in core subjects and essential skills.