Technical Support Expert

hace 3 días


Caracas, Distrito Federal, Venezuela Vernehq A tiempo completo
About the Role

This Customer Experience Technician position is an exciting opportunity to be at the forefront of delivering exceptional support to photographers. As a key member of our team, you will work closely with internal teams to understand customer needs and provide tailored solutions.

Key Responsibilities:
  • Critical Thinking: Ability to analyze situations and make informed decisions independently.
  • Empathy and EQ: High emotional intelligence, with an empathetic, patient, and solution-oriented approach to customer interactions.
  • Tech-Savvy: Comfortable with online platforms, AI, and quickly learning new tools.
  • Team Collaboration: Proven success in working with teams towards common goals.
  • Adaptability: Ability to thrive in dynamic, evolving environments.
What You'll Gain
  • Compensation: $1,300 - $1,600 USD / month.
  • Bonus Structure: 10% Discretionary Bonus, paid out 3x a year.
  • Working hours: 9am - 5pm in either EST or CST.


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