Workflow Optimization Specialist

hace 2 días

Caracas, Distrito Federal, Venezuela Ottomatik A tiempo completo

We are seeking a highly skilled Revenue Operations Engineer to join our team at Ottomatik. As a key player in our organization, you will be responsible for optimizing customer support processes and enhancing customer satisfaction.

About the Role

This role is ideal for someone passionate about workflow automation, API integrations, and using support tools like HubSpot, Zapier, and Userflow. The ideal candidate will have strong knowledge of JavaScript, HTML, and CSS, along with experience in AI bot tools and training.

Responsibilities
  • Automate workflows using HubSpot, Zapier, and Userflow to improve efficiency and productivity.
  • Develop custom solutions using API calls and triggers to meet business needs.
  • Implement and manage an AI bot to answer customer questions and route tickets effectively.
Qualifications

The ideal candidate will have:

  • Proficiency in JavaScript, HTML, and CSS.
  • Experience with Zapier, HubSpot, and Userflow.
  • Familiarity with AI bot tools & training.

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