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Head of Operational Effectiveness
hace 4 horas
About the Company
Our client is an innovative operator of unattended retail stores in the United States, with a presence across multiple geographies. They were co-founded by a successful entrepreneur with a background in private equity and an investor with experience at a top US investment bank.
Key Responsibilities:
- Team Management: Lead a team of 4-5 internal operations staff and contractors, providing regular feedback and conducting one-on-one meetings.
- Operations Management: Manage the operations team to ensure seamless execution of new market launches and maintenance of existing markets.
- Client Success & Client Expansion: Find ways to increase revenue and profits, proactively ensuring excellent relationships with clients.
Qualifications, Skills and Key Competencies:
- Experience: 5+ years in operations management, ideally in a startup or small business environment.
- Tech Savvy: Comfortable with technology, multiple tools, and systems.
- Proactive Problem Solver: Highly organized, detail-oriented, and capable of juggling multiple priorities simultaneously.
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