Dynamics 365 Implementation Manager

hace 7 horas


Caracas, Distrito Federal, Venezuela Black Pen Recruitment A tiempo completo
Key Responsibilities

The successful candidate will be responsible for:

• Organising, managing, and documenting workshops, meetings, and requirements sessions with client representatives, project stakeholders, and teams;
• Working with onsite engagement teams and client teams to gather requirements, determine expectations, and finalise deliverables;
• Interfacing effectively with other members of the team and the Solution Architect to ensure that the CRM solution continues to meet client's requirements;
• Leading the solution on a work stream, making design decisions, and creating solution documentation;
• Delivering high-quality business and software solutions and services to clients, ensuring the implementation of best practices based on Microsoft Dynamics standards and supported configuration/customisations;
• Creating high-quality and sustainable client solutions and project documentation, including support for testing activities;
• Contributing to activities such as building demo and proof of concept solutions for various client presentations;
• Meeting and exceeding customer expectations of business knowledge, skills, and behaviour;
• Identifying business/project/support risks and mitigating or communicating as necessary;
• Communicating progress updates to relevant parties both formally and informally;
• Supporting practice development activities such as defining and configuring industry-specific solutions;
• People management, people development, and career progression support, performance assessment, and management;
• Timely completion of internal processes and mandatory training;
• Representing our client's Microsoft Business Solutions team in a professional and positive manner.

This is an excellent opportunity for a senior professional to take on new challenges and contribute to the success of our client's Microsoft Business Solutions team.

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