Merchandise Associate Team Lead

hace 1 mes


Valencia, Estado Carabobo, Venezuela BoxLunch & Hot Topic A tiempo completo

We're seeking a highly motivated and enthusiastic Merchandise Associate Team Lead to join our team at Hot Topic

About the Role

This is an exciting opportunity for a customer-focused individual who is passionate about music, pop culture, and fashion. As a Merchandise Associate Team Lead, you will be responsible for providing an exceptional shopping experience for our customers, supporting store operations, and driving sales.

Key Responsibilities
  • Provide an outstanding shopping experience by utilizing product knowledge, customer service skills, and attention to detail to meet customer needs.
  • Support store leadership in daily operations, including visual merchandising, inventory management, and maintaining a clean and organized store environment.
  • Drive sales by increasing key performance indicators (KPIs) such as Units Per Transaction (UPT) and Average Dollar Ticket (ADT).
  • Work collaboratively with the sales team to achieve sales goals and promote a positive work environment.
  • Assist with planogram changes, including store map, wall, fixture, and merchandising mix updates.
Requirements
  • Previous experience working in a retail environment, preferably in a similar role or position.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced team environment.
  • Strong problem-solving and decision-making skills, with the ability to adapt to changing situations.
  • Able to stand and walk for extended periods, lift up to 50 pounds, and perform other physical demands of the role.
What We Offer

We offer a competitive hourly rate of $17.40 - $17.50 per hour, depending on experience. Our company values include a passion for music, pop culture, and fashion, and we strive to create a fun and inclusive work environment that allows our associates to grow and develop their careers.



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