
Cloud Infrastructure Engineer
hace 7 días
At Canonical, we are pushing the boundaries of innovation and redefining the future of software. As a Cloud Support Associate Engineer, you will play a pivotal role in supporting our customers' technical needs, leveraging Ubuntu and open-source products. This is an exceptional opportunity for a hands-on engineer with a passion for Linux and cloud technologies to collaborate with top industry professionals at Canonical.
">We tackle intriguing, complex problems on a daily basis. From resolving intricate Cloud environment issues and Linux kernel crashes to OS configuration issues and root cause analysis, we provide expert-level support and satisfaction to our peer groups and customers. Your responsibilities will include delivering outstanding technical support experiences across the full cloud technical stack at Canonical, from problem qualification to full resolution. You will own and manage your cases, transferring them to colleagues or involving senior engineers when necessary.
The ideal candidate will have:
- Bachelor's or equivalent four-year degree in a technical field from an accredited college or university
- Experience with Linux troubleshooting, including collecting logs and stack traces, fine-tuning by editing configuration files
- Strong knowledge of Cloud computing concepts, such as provisioning, monitoring, and orchestration
We offer a comprehensive benefits package, including distributed work environments, personal learning and development budgets, and opportunities for career growth and recognition rewards. If you're passionate about technology, enthusiastic about learning, and thrive in a customer-facing role, we encourage you to apply for this exciting opportunity.
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