Empleos actuales relacionados con Customer Management Software Support Specialist - Caracas, Distrito Federal - Silver Lands Management Group
-
Software Developer Python
hace 4 días
Caracas, Distrito Federal, Venezuela JOSMO A tiempo completoJob Title:Software Developer PythonJob Type:Full timeMonday to Friday40 hours per weekCompany:Josmo Shoe CorpAbout the Role:We are looking for a Python Software Developer to help build and automate internal systems across our company. This role is focused on writing real code to improve workflows, automate processes, and support operations across ecommerce,...
-
Customer Service Manager
hace 4 días
Caracas, Distrito Federal, Venezuela DPDHL A tiempo completoAt DHL Express, our vision is "Connecting people, improving lives". We are the Most International Company in the World, "the big yellow machine" as we love to call it. Specifically In our Central and South America region, we cover 15 countries, from Parque Nacional Tikal in Guatemala, to Ushuaia in Tierra del Fuego – Argentina. We are more than 3,400...
-
GMB Specialist
hace 14 horas
Caracas, Distrito Federal, Venezuela VAME LTD A tiempo completoThe Role:As a GMB Specialist, you will be responsible for managing and optimizing Google My Business listings to enhance online visibility and drive customer engagement. You will work closely with the marketing team to ensure that all listings are accurate and up-to-date.Manage and optimize Google My Business profiles.Monitor and respond to customer...
-
Property Management Assistant
hace 6 días
Caracas, Distrito Federal, Venezuela Telehunt A tiempo completoThe Role: Responsibilities:Serve as the main point of contact for tenants via phone, email, and property management platformsHandle lease renewals, move-ins/outs, and rental listingsCoordinate and schedule repairs and maintenance with local vendorsCollect rent and manage accounts receivableHandle complaints and resolve tenant issues efficientlyMonitor...
-
Customer Service Representative
hace 1 semana
Caracas, Distrito Federal, Venezuela M365Connect A tiempo completoCustomer Service Representative - IT Outreach SpecialistLocation: Remote | Job Type: Full-timeAbout Us: We are a fast-growing European startup specializing in Microsoft solutions. Our team is passionate about innovation, collaboration, and building a strong brand presence across digital platforms. We're looking for motivated individuals eager to learn...
-
Client Success Specialist
hace 6 días
Caracas, Distrito Federal, Venezuela Elevate Teams A tiempo completoThe Role: We're looking for a Talent Success Specialist to own the long-term performance, satisfaction, and retention of the Virtual Assistants (VAs) we place inside insurance agencies. This role blends people coaching, structured accountability, and problem-solving. You'll be the key link between the Virtual Assistant, their client, and our success team...
-
Master Data Management Business Analyst
hace 2 días
Caracas, Distrito Federal, Venezuela ISITE TECHNOLOGIES A tiempo completoThe Role:The Master Data Management Business Analyst will play a critical role in managing and optimizing the organization's master data. This position involves collaborating with various departments to ensure data accuracy and consistency across systems.Analyze and document business requirements related to master data management.Develop and maintain data...
-
Software Business Analyst
hace 6 días
Caracas, Distrito Federal, Venezuela Resilu A tiempo completoThe Role:As a Software Business Analyst, you will be responsible for overseeing all aspects of project delivery, including planning, execution, and stakeholder communication. You will bridge the gap between technical teams and business stakeholders, gathering requirements, analyzing business needs, and ensuring solutions align with organizational goals.Ideal...
-
GMB Specialist
hace 4 días
Caracas, Distrito Federal, Venezuela VAME LTD A tiempo completoWe are seeking a Google My Business (GMB) Specialist with strong experience in local SEO and digital presence optimization. The ideal candidate will be responsible for managing, optimizing, and growing multiple GMB profiles and supporting the development and optimization of new business websites.Key Responsibilities:Optimize and update GMB profiles to...
-
SEO Specialist
hace 6 días
Caracas, Distrito Federal, Venezuela Automoves A tiempo completoThe Role: The Role We're looking for a skilled SEO Specialist who combines technical expertise with content strategy to improve our website's visibility and performance. You'll handle everything from technical audits and keyword research to on-page optimization and analytics tracking, ensuring our content consistently ranks and converts. Key...
Customer Management Software Support Specialist
hace 3 semanas
Customer Management Software Support Specialist (AppFolio)
Salary: USD $400 – $600 per month
Job Type: Full-Time | Remote (Latin America / South America – U.S. hours)
Location: Remote – Latin America
About the Role
We're seeking a Customer Management Software Support Specialist to assist our field and office teams with all aspects of the AppFolio property management platform. This position serves as the first point of contact for AppFolio-related questions, troubleshooting issues, and training new employees on key workflows. The ideal candidate is tech-savvy, resourceful, and eager to become a subject-matter expert in AppFolio. Experience with the platform is preferred, but full training will be provided for a self-motivated and fast learner.
Key Responsibilities
· Provide timely support to team members experiencing technical or workflow issues in AppFolio.
· Diagnose problems, document solutions, and escalate complex cases as needed.
· Maintain clear communication with team members to ensure quick resolution of issues.
· Train new hires on AppFolio basics including leasing, rent posting, work orders, communication tools, and reporting.
· Create or update internal training guides, videos, and FAQs for easy reference.
· Offer ongoing refresher sessions and one-on-one coaching for field and office staff.
· Identify opportunities to streamline workflows and improve AppFolio adoption across the company.
· Assist with testing new features, updates, and integrations.
· Maintain documentation of known issues and best practices.
Qualifications
· Experience: Prior experience using AppFolio or other property-management software is preferred, but not required.
· Language: Fluent in English – spoken and written (required).
· Strong communication and problem-solving abilities.
· Excellent organization and follow-through.
· Technical curiosity and the ability to learn new systems quickly.
· Comfortable guiding others and explaining processes clearly.
· Proficiency with Google Workspace or Microsoft Office tools.
Work Details
· Schedule: Full-time, Monday–Friday (aligned with U.S. Central or Eastern Time).
· Location: Remote – Latin America or South America preferred.
· Pay: USD $400–$600 per month (depending on experience and skill level).
Why Work With Us
· Join a stable, growing U.S. property management organization.
· Learn and master AppFolio with company-provided training.
· Collaborate with friendly, professional team members across multiple regions.
· Build skills that open doors to future growth in property management and software administration.
SEO / Search Keywords
AppFolio Support, Property Management Software, Customer Support Specialist, Technical Support, SaaS Support, Software Trainer, Leasing Software, Property Management Assistant, Remote IT Support, Application Support, Help Desk, AppFolio Admin, Latin America Remote Jobs, English-Fluent Remote Support, Software Implementation Specialist, AppFolio Expert
Job Type: Full-time
Pay: BsF89, BsF134,376.00 per month
Language:
- English (Required)
Expected Start Date: 17/11/2025
