GM

We are a group of destination management companies specialized in inbound travel across Latin America, with operations in Venezuela, Colombia, Panama, and Chile, working exclusively in the international B2B travel sector. We are currently leading a new phase of growth and repositioning Venezuela as an international tourism destination, focused on boutique experiences, nature, expeditions, and high-end travel. We are seeking a General Manager to lead our Venezuela operation and support the company’s growth during this new stage. Main Responsibilities Lead the overall operation of the company in Venezuela. Coordinate operational, commercial, and administrative areas. Oversee FIT bookings and group operations. Optimize internal processes and operational standards. Implement KPIs, reporting structures, and follow-up systems. Strengthen relationships with international clients and local suppliers. Ensure high service standards and fast response times. Coordinate and develop internal teams. Support the strategic growth of the company and new tourism projects. Supervise cost control and operational efficiency. Work closely with company directors and international partners. Profile We are looking for a hands-on professional with real experience in inbound tourism and the ability to lead teams in dynamic and fast-growing environments. Requirements Previous experience in: DMCs inbound tourism tour operators hospitality or travel industry Experience managing teams and operations. Strong organizational and follow-up skills. Proactive and solution-oriented mindset. Ability to work under pressure and manage multiple projects. Excellent interpersonal and communication skills. International mindset and strong attention to detail. Advanced Excel skills. Knowledge of reporting and analytical tools (Power BI is a plus). Experience with tourism systems or ERPs (Tourplan is a strong plus). Advanced English. We Especially Value Experience working with European markets. Experience in remote destinations, nature, or expedition travel. Ability to structure processes and professionalize operations. Balanced, practical, and people-oriented leadership. Interest in innovation and new technology / AI tools.