Level 2 Tech

hace 3 días


Maracaibo, Zulia, Venezuela Freelance Latin America A tiempo completo
This role requires a highly skilled and motivated IT level 2 technician to provide exceptional technical support. Key responsibilities include troubleshooting hardware and software issues, responding to help desk tickets, setting up new workstations, and assisting with AV setups. The ideal candidate will have strong technical skills, excellent communication abilities, and a customer-service oriented approach. They should be comfortable working independently and as part of a team, and be able to adapt to a fast-paced environment.Responsibilities:Install and configure hardware and softwareRespond to ticketsRecord, track, and document the help desk request problem-solving process including actions taken through to the final resolutionRespond in a timely manner to requests and issuesRepair and replace equipment as neededProvide onsite and remote support to end usersAssist in AV setups as needed for meetingsAssist new hire training for basic IT needs.Set up new workstations for users (deploying equipment, checking over account setups).Heavy use of Windows and Mac OS devicesAbility to work in Active DirectoryTest new technologyCreate documentation for staff for training purposesResolve Tier 1 support ticketsRequirements:Customer service mentalityStrong organizational and time management skillsExcellent verbal and written communication skillsStrong interpersonal skillsReliableSolid understanding of computers, networks and softwareExperience using MS Office applications: Word, Excel, OutlookHigh attention to detailPrevious experience with ConnectWise or other ticketing systemAbility and willingness to work in a high-pressure environmentAbility and willingness to work in a collaborative team environmentAbility and willingness to quickly learn new technology and softwareSchedule:Monday through Friday from 9:00am to 6:30pm EST.Benefits:Competitive pay in US Dollars.You'll get to work with some amazing, respected business professionals.We really value and encourage input from our team members.We offer different payment methods (Zelle, Face Bank, Binance).You'll get paid every two weeks.We'll provide you with the necessary equipment to work: Laptop, headset, mouse, and mouse pad.Birthday and work anniversary celebrations.Alliances with many brands grant extra benefits to freelancers.Weekly recreation dynamics that foster a healthy work environment.
#J-18808-Ljbffr
  • IT Level 2

    hace 4 días


    Maracaibo, Zulia, Venezuela Freelance Latin America A tiempo completo

    The Level 2 IT Specialist is responsible for resolving desktop and server support tickets, assisting with Level 1 tickets, performing routine maintenance tasks, and supporting client system setups. This role requires a proactive, detail-oriented professional with excellent English communication skills who can deliver exceptional customer service while...

  • Level 2 IT Engineer

    hace 4 días


    Maracaibo, Zulia, Venezuela Freelance Latin America A tiempo completo

    Job Responsibilities:The ideal candidate will have experience in IT Desktop and Server support, with a strong understanding of Microsoft 365 Admin and Security. They will be responsible for troubleshooting and resolving hardware, software, and connectivity issues, as well as implementing cybersecurity policies and managing user accounts and permissions.About...

  • C++ Tech Lead

    hace 3 días


    Maracaibo, Zulia, Venezuela BairesDev A tiempo completo

    At BairesDev, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.When you apply for this position,...

  • Angular 2+ Architect

    hace 3 días


    Maracaibo, Zulia, Venezuela BairesDev A tiempo completo

    At BairesDev, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.We are looking for Angular 2+...


  • Maracaibo, Zulia, Venezuela Freelance Latin America A tiempo completo

    Job Description:This is a full-time position, Monday to Friday, 8:00 AM to 5:00 PM CST. The successful candidate will have a strong background in IT Desktop and Server support, with experience in Microsoft 365 Admin and Security. They will be responsible for providing level 2 remote support for desktops, laptops, printers, and network devices to end users,...

  • Clinical Nurse

    hace 3 días


    Maracaibo, Zulia, Venezuela Government of Western Australia Department of Health A tiempo completo

    Location: Community Health - Perth Metropolitan AreaUnit/Division: Service Unit 1 - Community HealthWork Type: Fixed Term - Full Time, Fixed Term - Part TimeThis is a Fixed Term Part Time or Full Time Contract for 3 ½ years commencing on the 24th February (with the possibility of extension/s). This opportunity is being offered as a Level 2 Clinical Nurse....

  • Soporte Técnico en IT

    hace 3 días


    Maracaibo, Zulia, Venezuela Accumes Holdings AG, Sucursal Venezuela A tiempo completo

    Estamos buscando un profesional altamente motivado y bilingüe (español e inglés) para unirse a nuestro equipo de soporte técnico en IT. El candidato ideal tendrá habilidades excepcionales en la resolución de problemas técnicos y una fuerte orientación al cliente interno.Responsabilidades:Proporcionar soporte técnico de primer nivel a usuarios...

  • IT Support Specialist

    hace 4 días


    Maracaibo, Zulia, Venezuela Freelance Latin America A tiempo completo

    Job Overview:We are seeking a highly skilled IT Support Specialist to join our team at Freelance Latin America. This role involves providing level 2 remote support for desktops, laptops, printers, and network devices to end users.About the Role:Provide Level 2 remote support for desktops, laptops, printers, and network devices to end users.Troubleshoot and...


  • Maracaibo, Zulia, Venezuela BairesDev A tiempo completo

    At BairesDev, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.When you apply for this position,...


  • Maracaibo, Zulia, Venezuela Government of Western Australia Department of Health A tiempo completo

    Salary: AHW Level 2 $1,337.14 - $1,424.10 per weekLocation: Community Health - Perth Metropolitan AreaUnit/Division: Service Unit 1 - Community HealthWork Type: Fixed Term - Full Time, Permanent - Full TimeAboriginality is a genuine occupational requirement of this position under Section 50D of the WA Equal Opportunity Act.This is a Recruitment Pool for...


  • Maracaibo, Zulia, Venezuela Immigration Institute of the Bay Area (IIBA) A tiempo completo

    Title: Removal Defense Staff AttorneyReports to: Directing AttorneyFull-time, Exempt PositionLocation: Oakland/San Francisco/Redwood CityThe Immigration Institute of the Bay Area was founded in 1918, and its mission is to welcome, educate and serve immigrants, refugees and their families as they join and contribute to the community. IIBA provides immigration...