Chief Operations Officer

hace 3 semanas

Caracas, Venezuela Scale Up Recruiting Partners A tiempo completo

Job DescriptionChief Operations Officer - Scale UpAt {company}, we are an innovative operator of unattended retail stores in the United States, with a presence across multiple geographies and rapid expansion.We were co-founded by a multi-time entrepreneur with successful startups and an exit to one of the 5 largest private equity funds, as well as an investor with experience at a top US investment bank and multiple well-known middle market private equity firms.Estimated Salary Range: $120,000 per year (based on national averages for this position)ResponsibilitiesTeam Management: Oversee a team of 4-5 internal operations staff and contractors. Provide regular feedback, conduct one-on-ones, and foster team growth.Operations Management: Manage our Operations team to ensure that our markets are well-stocked, beautiful, and performing (revenue + profit). Actively monitor market problems (e.g., wi-fi outages, kiosk problems, equipment repairs, etc.) and ensure that the Operations team quickly solves them.New Market Openings: Onboard new properties and chase down answers to key onboarding questions to keep our new openings schedule on track.Client Success & Client Expansion: Find ways to creatively increase revenue and profits. Proactively ensure that our client creates fantastic relationships with its clients (large property managers and owners).Morchandiser Success: Screen and/or interview potential merchandisers. Ensure satisfaction of merchandisers through frequent 1-on-1s. Coach merchandisers to work faster and more effectively.Qualifications, Skills And Key CompetenciesExperience: 5+ years in operations management, ideally in a startup or small business environment.Tech Savvy: Comfortable with technology, multiple tools and systems, fast on computers, and adept at managing complex workflows.Proactive Problem Solver: Highly organized, detail-oriented, and capable of juggling multiple priorities simultaneously.Benefits: Opportunity for large bonuses for high performers.
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