Remote Business Development Representative

hace 2 días


Valencia, Estado Carabobo, Venezuela Hello Magic LLC A tiempo completo
About Us
Hello Magic LLC transforms inbound call management for service industries, ensuring no missed opportunities and increased bookings. Our virtual call center is a global operation with locations in various countries around the world. We are committed to delivering exceptional customer experiences and building long-term relationships with our clients.

What We Offer
We provide our Customer Success Managers with comprehensive training and ongoing support to ensure their success in this role. We also offer competitive compensation and benefits, including health insurance, retirement plans, and paid time off. Our goal is to create a positive and productive work environment that fosters collaboration, innovation, and growth.

Your Responsibilities
As a Customer Success Manager, your responsibilities will include overseeing the onboarding and training process for new clients, maintaining and enhancing relationships with clients, collecting and analyzing customer feedback, and serving as the main point of contact for resolving significant customer issues. You will also be responsible for monitoring data to identify peak call times and adjust receptionist schedules, building strong relationships to convert customers into company advocates, and hosting periodic industry-specific mastermind calls for clients.

Why Work with Us?
At Hello Magic LLC, we believe in creating a positive and productive work environment that fosters collaboration, innovation, and growth. We offer competitive compensation and benefits, including health insurance, retirement plans, and paid time off. Our goal is to deliver exceptional customer experiences and build long-term relationships with our clients.

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