Content Engagement Coordinator

Welcome to WindshieldHUB, a technology-driven leader in auto glass services dedicated to providing exceptional customer experiences. We're currently seeking a skilled Social Media Manager to join our team in Cuenca, Ecuador, and play a key role in shaping our digital presence and online reputation.

This position offers a unique chance to relocate to Cuenca, Ecuador, and be part of an innovative, fast-growing company that values creativity and customer satisfaction. You will have the opportunity to develop and implement strategic social media campaigns, create engaging content, and manage content scheduling and performance tracking.

• Develop and implement strategic social media campaigns across multiple platforms.
• Create engaging content, including posts, graphics, and videos tailored to our audience.
• Manage content scheduling, posting, and performance tracking.
• Monitor and respond to customer reviews on platforms like Google, Yelp, and Facebook with professionalism and empathy.
• Analyze customer feedback trends and provide insights for continuous improvement.

• Proven experience as a Social Media Manager or similar role.
• Deep understanding of social media platforms, tools, and emerging trends.
• Exceptional written communication skills with a customer-first mindset.
• Strong experience in managing and responding to online reviews professionally.
• Ability to work cross-functionally with multiple departments to fulfill social media needs.
• Analytical skills to assess performance and optimize strategies.