Global Call Center Supervisor

hace 5 días


Valencia, Estado Carabobo, Venezuela Hello Magic LLC A tiempo completo
Hello Magic LLC is a pioneering company that has developed a proven system for success in the field of virtual receptionist services. We're now seeking experienced Customer Success Managers to lead our virtual receptionist team and drive business growth through exceptional customer experiences.

Responsibilities:
- Develop and implement strategies to improve client satisfaction and retention
- Collaborate with cross-functional teams to enhance the overall customer experience
- Analyze customer feedback to identify areas for improvement and implement changes
- Serve as the primary point of contact for clients, resolving any issues or concerns they may have
- Work closely with the product team to ensure alignment with business objectives and customer needs

Requirements:

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