Remote Customer Experience Manager

hace 6 días


Valencia, Estado Carabobo, Venezuela Hello Magic LLC A tiempo completo
About Hello Magic LLC
Hello Magic LLC is a forward-thinking company that specializes in transforming inbound call management for service industries. We unlock the potential of service-based businesses by expertly handling inbound communications, delighting customers, and freeing up owners to grow their business and take back their life.

We are currently seeking highly motivated Customer Success Managers to lead our virtual receptionist team on a global scale. This role offers competitive compensation, flexible hours, and substantial autonomy as a fully remote independent contractor.

Job Description:
The ideal candidate will oversee the onboarding and training process for new clients, maintain and enhance relationships with clients, ensuring their satisfaction, and collect and analyze customer feedback for service improvement. Additionally, they will relay customer insights to the product team for future enhancements, serve as the main point of contact for resolving significant customer issues, monitor data to identify peak call times and adjust receptionist schedules, and build strong relationships to convert customers into company advocates. The successful candidate will also host periodic industry-specific mastermind calls for clients and answer virtual receptionist calls in emergencies if someone is sick or unavailable.

Why You'll Love Working with Us:
This role directly boosts customer satisfaction and loyalty, providing a sense of fulfillment. It holds a strategic position influencing customer experience and product feedback, involves collaboration with multiple departments to enhance teamwork, and develops a broad skill set, including communication, strategic thinking, and analytics. Competitive compensation and a supportive culture make this an attractive opportunity for those seeking a fulfilling career.

  • Valencia, Estado Carabobo, Venezuela Hello Magic LLC A tiempo completo

    If you're a fluent English speaker seeking a 100% remote independent contractor role within an all-star team with a proven system for success, then welcome to Hello Magic ????WE ARE LOOKING FORWe're searching for dynamic Customer Success Managers to lead our virtual receptionist team on a global scale. This role offers competitive compensation, flexible...


  • Valencia, Estado Carabobo, Venezuela Chico's FAS A tiempo completo

    Job OverviewAs a Support Associate, you will play a vital role in supporting our customer-focused sales culture. You will be responsible for performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization.About UsWe are a leading retailer committed to providing an exceptional shopping experience for...

  • Area Sales Manager

    hace 5 días


    Valencia, Estado Carabobo, Venezuela Performance Food Group A tiempo completo

    **Performance Food Service Overview**We are a leading distributor of foodservice products, maintaining a unique relationship with various local customers across the country. Our team of experts provides advice on improving operations, menu development, product selection, and operational strategies.We deliver delicious food while exceeding our customers'...


  • Valencia, Estado Carabobo, Venezuela Spencer's A tiempo completo

    Hourly rate ranges from $20.25 to $22.05 and is dependent upon qualifications and experience.The Assistant Store Manager is responsible for establishing and maintaining Guest Services. The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and...

  • SalesForce Tech Lead

    hace 4 días


    Valencia, Estado Carabobo, Venezuela BairesDev A tiempo completo

    At BairesDev, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.When you apply for this position,...


  • Valencia, Estado Carabobo, Venezuela Gateway Recruiting A tiempo completo

    About the role:This role will participate in product development projects, as well as globalization efforts. This person is an experienced marketer and demonstrates strength in strategy and planning in support of franchise management, product lifecycle management including new product development, product launches and commercialization. This individual...


  • Valencia, Estado Carabobo, Venezuela Gateway Recruiting A tiempo completo

    About the Role: As a Senior Global Product Manager, you will play a key role in product development projects and globalization efforts. You are an experienced marketer with strong strategic and planning skills to support franchise management and product lifecycle management.The ideal candidate will have 5+ years of professional experience in the medical...


  • Valencia, Estado Carabobo, Venezuela Spencer's A tiempo completo

    Hourly rate ranges from $20.25 to $22.05, dependent on qualifications and experience.The Assistant Store Manager supports the Store Manager in store operations, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage, and all aspects of merchandising and inventory control.


  • Valencia, Estado Carabobo, Venezuela Hello Magic LLC A tiempo completo

    We're looking for dynamic and results-driven Customer Success Managers to join our all-star team at Hello Magic LLC. As a member of our virtual receptionist team, you will play a critical role in unlocking the potential of service-based businesses by delivering exceptional customer experiences.Key Responsibilities:- Oversee the onboarding and training...


  • Valencia, Estado Carabobo, Venezuela Performance Food Group A tiempo completo

    **About Performance Food Group**At Performance Food Group, we maintain a unique relationship with various local customers, including independent restaurants, hotels, healthcare facilities, schools, and quick-service eateries. Our team of experts builds close relationships with each customer, providing advice on improving operations, menu development, product...


  • Valencia, Estado Carabobo, Venezuela Hello Magic LLC A tiempo completo

    Hello Magic LLC is a pioneering company that has developed a proven system for success in the field of virtual receptionist services. We're now seeking experienced Customer Success Managers to lead our virtual receptionist team and drive business growth through exceptional customer experiences.Responsibilities:- Develop and implement strategies to improve...

  • Sales Manager

    hace 5 días


    Valencia, Estado Carabobo, Venezuela Spencer's A tiempo completo

    Company OverviewSpencer Gifts Spirit Halloween is a leading retailer offering a wide range of products. Our stores provide an engaging experience for customers.


  • Valencia, Estado Carabobo, Venezuela Hirewell A tiempo completo

    Requirements and QualificationsTo be successful in this role, you will need:• A Bachelor's degree from an accredited 4-year college or university in Engineering, Operations, Supply Chain, or equivalent is required• Minimum of 10-15+ years of broad and global sourcing leadership experience, preferably in a highly regulated manufacturing organization,...


  • Valencia, Estado Carabobo, Venezuela BairesDev A tiempo completo

    **About Us:**BairesDev is a reputable software development company that emphasizes innovation, teamwork, and customer satisfaction.We offer an excellent opportunity for experienced Salesforce Marketing Cloud Developers to grow their careers and contribute to our company's success.Responsibilities and Requirements:The successful candidate will be responsible...


  • Valencia, Estado Carabobo, Venezuela BairesDev A tiempo completo

    At BairesDev, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.When you apply for this position,...


  • Valencia, Estado Carabobo, Venezuela Gateway Recruiting A tiempo completo

    About the Job: As a Senior Global Product Manager at Gateway Recruiting, you will have the opportunity to work on exciting product development projects and contribute to the company's success. The ideal candidate will have 5+ years of professional experience in the medical device industry, creating impactful marketing plans and developing value...


  • Valencia, Estado Carabobo, Venezuela Gateway Recruiting A tiempo completo

    Job Summary: We are seeking a skilled Senior Global Product Manager to join our team at Gateway Recruiting. In this role, you will be responsible for leading product development projects and globalization efforts, working closely with cross-functional teams.About the Company: Gateway Recruiting is a leading recruitment agency specializing in the medical...


  • Valencia, Estado Carabobo, Venezuela BairesDev A tiempo completo

    Junior Software Development Engineer in Test / R+D - Remote Work:At BairesDev, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that...


  • Valencia, Estado Carabobo, Venezuela BairesDev A tiempo completo

    We are looking for Salesforce Marketing Cloud Developers to join our Development team and participate in different projects made up of multicultural teams distributed throughout the world. We are looking for proactive people, team players passionate about programming in this language and oriented to provide the best experience to the end user. This is an...


  • Valencia, Estado Carabobo, Venezuela Bioventus A tiempo completo

    Are you ready to work for a more active world?At Bioventus, our business depends on developing our people. We invest in you and challenge you to be the best. We value our colleagues for their different perspectives and individual contributions, and our leaders listen. Our success rests on working together to achieve shared goals and rewards. Join a diverse...