Keyholder Assistant

We're seeking a highly motivated and experienced Keyholder to join our team at Torrid. As a Keyholder, you will play a critical role in providing exceptional customer service and supporting the store management team in achieving company objectives.

• Partner with the management team to ensure the store is achieving company objectives and KPI goals
• Set the example for The Torrid Connection through selling skills and customer service, ensuring the team is providing a shopping experience that will encourage positive customer connections and loyalty
• Support management in implementing merchandise strategies while maintaining a clean, consistent, and inviting store environment
• Perform register functions and drive add-on sales using sales, promotion, and product knowledge
• Assume responsibility of all store operations when Store Management is out of the store as acting Manager on Duty

• Previous specialty/apparel retail management experience with a proven ability to lead teams to success and proven sales performance
• Ability to multitask in a fast-paced environment while creating an amazing customer experience
• Fashion focus and adaptability to changing trends and situations
• Physical ability to stand, walk, and perform tasks such as packing and unpacking shipments

We offer a comprehensive benefits package, including medical, dental, vision, mental health resources, 401k with company match, life insurance, short-term disability, vacation and sick time available, paid company holiday, employee stock purchase program (ESPP), and jury duty. Additional perks include monthly bonus potential, associate discount 50%, tuition reimbursement, childcare discount program, and a competitive pay range of $20.19 per hour.