Revenue Operations Engineer

hace 2 días


Caracas, Distrito Federal, Venezuela Ottomatik A tiempo completo
Hi there We are South and our client is looking for a Revenue Operations EngineerNote To ApplicantsEligibility: This position is open to candidates residing in Latin America.Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered.Professional Presentation: We encourage you to showcase your professional experience by including a Loom video in the application form. While this is optional, candidates who provide a video presentation will be given priority.About The RoleWe are seeking a Revenue Operations Engineer to join our dynamic team. This role is ideal for someone passionate about workflow automation, API integrations, and using support tools like HubSpot, Zapier, and Userflow. The ideal candidate will also have strong knowledge of JavaScript, HTML, and CSS, along with experience in AI bot tools and training. This position is a great opportunity to contribute to optimizing customer support processes and enhance customer satisfaction.ResponsibilitiesWorkflow Automation: Create and manage ticket, deal, and pipeline automations using HubSpot, Zapier, and Userflow. Set up API calls and develop triggers to improve workflows.JavaScript Editing: Customize and update Pass infrastructure with new products, tracking codes, and HTML content.AI Bot Creation & Management: Implement and manage an AI bot to reduce ticket volume by answering customer questions and routing tickets effectively.Problem Solving: Use a variety of tools and tech stacks to create seamless customer experiences.Adaptability: Find creative and out-of-the-box solutions to unique challenges and stay eager to learn new tools and technologies.Communication: Maintain clear and professional communication with internal teams and external partners.QualificationsProficiency in JavaScript, HTML, and CSS.Experience with Zapier, HubSpot, and Userflow is highly desirable.Familiarity with AI bot tools & training.Strong problem-solving skills with a creative approach to challenges.Ability to quickly learn new tools and processes in a fast-paced environment.Excellent written and verbal communication skills.Prior experience in customer support or technical roles is a plus but not required.Why Join Us?Competitive compensation (1500/1700 USD)10 PTO'S + USD HolidaysOpportunities for growth and professional development.Work in a collaborative and innovative environment where your ideas are valued.Play a key role in optimizing customer success and support processes.If this opportunity sounds good to you, send us your resume
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