Site Reliability Engineer

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of globally distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.The company is founder‑led, profitable, and growing.Site Reliability EngineerOur goal is to perfect enterprise infrastructure DevOps practices, raising the bar on what's possible with automation by embracing a model‑driven approach, whether on‑premise or on public clouds.We run hundreds of private cloud, Kubernetes clusters, and applications for customers across both physical and public cloud estates. We identify and address incidents, monitor and observe applications, anticipate potential issues, and enable product refinement to ultimately achieve high‑quality standards in our open source portfolio.To succeed in this role, you need to have a strong background in Linux, Python, networking, and knowledge of how clouds work. Your work will encompass the entire stack, from bare‑metal networking and kernel up to Kubernetes and open source applications. You can expect to be trained in our core technologies like OpenStack, Kubernetes, security standards, open source products like Kubeflow, Kafka, OpenSearch, databases, and many others.Automation for us is a software engineering problem that we approach with a scientific mindset to bring operations at scale, driven by metrics and code.Location: Globally remote role.The roleWe deploy and run OpenStack, Kubernetes, storage solutions, and open source applications, applying DevOps practices.To become a member of our team, you need to be a software engineer fluent in Python, you need a genuine interest in the full open source infrastructure stack from bare metal to containers, and you need the ability to work in operations with mission‑critical services for global brand‑name customers.As a member of the team, you will gain experience in a broad range of cloud technologies. We evolve our offerings as the state of the art improves, so you get to stay current with the latest capabilities in open source infrastructure.What we are looking for in youDegree in software engineering or computer sciencePython software development experienceOperational experience in Linux environmentsExperience with Kubernetes deployment or operationsExcellent interpersonal skills, curiosity, flexibility, and accountabilityAbility to travel internationally twice a year, for company events up to two weeks longBonus skillsFamiliarity with OpenStack deployment or operationsFamiliarity with public cloud deployment or operationsFamiliarity with private cloud managementWhat we offer colleaguesDistributed work environment with twice‑yearly team sprints in personPersonal learning and development budget of USD 2,000 per yearEvery 6 months compensation reviewRecognition rewardsAnnual holiday leaveMaternity and paternity leaveEmployee Assistance ProgramsOpportunity to travel to new locations to meet your colleaguesPriority Pass and travel upgrades for long‑haul company eventsAbout CanonicalCanonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence – in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.Canonical is an equal opportunity employerWe are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background creates a better work environment and better products. Whatever your identity, we will give your application fair consideration.
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