Salesforce Operations Expert

hace 2 días


Caracas, Distrito Federal, Venezuela Happy Agencies A tiempo completo

About Happy Agencies

We are a fully remote Revenue Operations team seeking a skilled Salesforce Administrator to play a vital role in maintaining operational continuity, necessitated by recent changes in our team structure.

Our primary CRM, Salesforce, is at the core of our business operations, integrated with Outreach for lead and opportunity management and HubSpot for marketing activities.

The ideal candidate will have extensive expertise in Salesforce, demonstrated by a successful track record in managing, optimizing, and integrating technological solutions to enhance our revenue operations.

Key Responsibilities
  • Salesforce Administration: Utilize your experience to administer, configure, and customize Salesforce, ensuring optimal performance and alignment with business objectives.

  • Technology Integration: Assess and integrate new technologies and tools to improve efficiency and effectiveness of revenue operations, streamlining processes and enhancing system integrations.

  • Data Management: Maintain high standards of data integrity within Salesforce. Implement best practices for data hygiene, deduplication, and conduct regular audits.

  • Reporting and Analytics: Develop and manage comprehensive reports and dashboards, providing insightful analysis into key performance metrics to support informed decision-making.

  • Cross-Functional Collaboration: Work closely with sales, marketing, and customer success teams to understand their needs and support them in optimizing workflows for revenue growth.

  • Process Optimization: Analyze and enhance revenue-generating processes to ensure efficiency and effectiveness across departments.

Candidate Profile
  • Proven Experience: Proven experience as a Salesforce Administrator, with strong knowledge of Salesforce functionalities and customization capabilities.

  • Languages: Fluent in English with excellent communication skills.

  • Tech Skills: Experience in integrating technology solutions and managing CRM data.

  • Soft Skills: Collaborative team player, capable of working remotely with teams across different functions.

  • Skills: Skilled in process analysis and optimization.



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