Data Insights Specialist
hace 1 semana
**Job Overview**
We are seeking a highly skilled Data Insights Specialist to join our team in IQVIA Argentina. As a key member of our client service group, you will play a critical role in ensuring clients obtain maximum value from our products and services.
Key Responsibilities:
- Ensure fulfillment of contract specifications and ad-hoc client requests to build client satisfaction.
- Assist team members to build, establish, and maintain effective business relationships with clients to proactively support their needs.
- Partner with account managers and clients to derive optimum value from IQVIA products and services.
- Monitor performance against existing service agreements and ensure client's obligations are met.
- Research, analyze, and respond to client inquiries that require an in-depth understanding of the client, specific business line, and/or therapeutic market.
Qualifications:
- Bachelor's Degree Required
- Four (4) years of related work experience Required
- Broad knowledge of the concepts, practices, and procedures of the client service representative field Required
- Broad knowledge of IQVIA products and the Pharmaceutical industry Required
- Meeting facilitation, presentation, and training experience Required
- Proficiency in PC applications, such as Excel
- Ability to communicate effectively with various levels in the organization (written and oral) and to manipulate large transactional databases
- Demonstrated problem-solving, analytical, and strong customer service skills
- Demonstrated ability to develop and maintain relationships in a diverse business environment
- Ability to travel to clients and IQVIA offices as appropriate
Estimated Salary: $60,000 - $80,000 per year
In this role, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional results for our clients. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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