Identity Management Expert

hace 5 días

Colombia, Venezuela Save the Children International A tiempo completo
Job Description

The Workplace Technology IAM Lead is responsible for ensuring the robust, safe and reliable operation of infrastructure that enables Save the Children's core operating platforms and end users.

This person will manage O365 and Azure identity management deployment, design, build, and day-to-day Operations & Sustainment of our enterprise identity management in a 24/7 operation.

Additionally, they will participate in the management of our consolidated server infrastructure and assist with the migration of systems from our data centres to the private/public cloud.

  • Manage O365 and Azure Identity management and administration, troubleshoot Office 365 message routing and delivery issues, and respond to critical system issues during and after business hours.
  • Ensure IT infrastructure stability for all Save the Children International global systems, managing and escalating support cases with vendors like Microsoft Support, and advising management on additional support escalation for critical incidents and emergency activities.
  • Provide feedback on new enhancements and infrastructure design to the development team, ensuring continued efficiency of IT Services.
  • Collaborate with the security team to track, analyse, and mitigate threats such as spam, malware, and unauthorised access to safeguard the organisation's digital environment.
  • Create and maintain IAM documentation, ensuring it is up-to-date and aligned with global standards, and accessible to team members across different regions.
  • Promote and embed Save the Children International's values of diversity, equity, and inclusion in all aspects of identity access management.

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