Sales Team Lead

hace 6 días


Valencia, Estado Carabobo, Venezuela ULTA Beauty A tiempo completo
About the Opportunity
ULTA Beauty is seeking a highly motivated and experienced Sales Team Lead to join our team. As a key member of our retail leadership, you will be responsible for driving top-line sales growth across all categories while delivering an exceptional guest experience.

In this role, you will lead a high-performing team of beauty experts, ensuring they have the skills and knowledge necessary to excel in their roles. You will be accountable for net promoter score (NPS) and overall store performance, including sales, service, and operational process. Your ability to drive results, foster a culture of accountability, and develop your team's skills will be essential in achieving business objectives.

Key Responsibilities
- Promote a culture of accountability to meet or exceed company goals related to retail and service sales, guest loyalty, payroll, and omni-channel operations
- Drive company profitability by identifying underperforming metrics and developing strategies to leverage company programs, tools, and resources
- Plan and execute in-store events that deliver an unrivaled guest experience and drive sales and payroll goals
- Review, analyze, and react to financial and operational reporting, including store visit and audit results
- Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience
- Maintain prompt, regular attendance as the Sales Team Lead and hold store associates accountable to company attendance policy

Requirements
- Bachelor's degree preferred
- 2-3+ years of fast-paced, retail management, or other relevant work experience
- Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expenses
- Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives
- Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team
- Skills: Proficient with basic technology, excellent written and verbal communication, strong collaboration and interpersonal skills, strong organizational skills to manage multiple tasks, ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable


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