Senior Client Relationship Manager
hace 5 días
Job Overview
">Under broad guidance, ensure clients obtain maximum value from products and services to facilitate a positive and productive long-term relationship.
Ensure fulfillment of contract specifications and ad-hoc client requests to build client satisfaction.
Key Responsibilities
">Partner with account managers and clients to derive optimum value from IQVIA products and services.
Maintain effective internal communications with sales and client service support to keep all informed on activities with the client.
Monitor performance against existing service agreements and ensure client obligations are met.
Requirements
">Four years of related work experience required.
Broad knowledge of the concepts, practices, and procedures of the client service representative field is necessary.
Proficiency in PC applications, such as Excel, is essential.
Qualifications
">Bachelor's Degree required.
Meeting facilitation, presentation, and training experience is preferred.
Ability to communicate effectively with various levels in the organization (written and oral) is necessary.
Salary Range
">The estimated salary for this position is around $60,000 - $80,000 per year, depending on location and experience.
About IQVIA Argentina
">IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries.
We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.
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