Commercial Support Specialist

hace 7 días


Caracas, Distrito Federal, Venezuela CMA CGM A tiempo completo

About Us

At CMA CGM, we are committed to being a global leader in shipping and logistics. We serve more than 420 ports around the world on five continents, with a network of over 400 offices and 750 warehouses in 160 countries.

We are proud of our innovative approach, continually offering new shipping, land, air, and logistics solutions to our customers. As a pioneer in alternative fuels, we aim to become Net Zero Carbon by 2050.

Our team in Venezuela is part of this global effort, working closely with Sales Executives to meet targets in different KPIs set by the agency. If you're passionate about sales and customer service, we encourage you to apply for this exciting opportunity.

Main Responsibilities:

  1. Provides administrative and sales support to Sales Executives.
  2. Manages quotations requests from customers.
  3. Ensures timely follow-ups on ongoing quotations.
  4. Digitalize customer experiences.
  5. Aids customers in utilizing our customer tools.
  6. Collaborates in dispute resolution and claims.
  7. Enhances CMA CGM Services and Non-Maritime products.
  8. Guarantees compliance rules in customer-related processes.

Requirements:

  • Bachelor's degree in International Trade/International Business or related fields.
  • 2+ years of experience in sales and customer service.
  • Upper intermediate English (B2).


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