Business Development Coordinator

hace 6 días


Caracas, Distrito Federal, Venezuela CMA CGM A tiempo completo

Overview

The CMA CGM Group, a global leader in shipping and logistics, is seeking a highly qualified Sales Support Officer to join its team in Venezuela. The successful candidate will provide administrative and sales support to Sales Executives to meet targets in different KPIs set by the agency.

Main Responsibilities:

  1. Supports Sales Executives on a dedicated portfolio of customer.
  2. Handles quotations requests received by Sales Executives or customers.
  3. Follows-up on ongoing quotations and takes actions on it.
  4. Fulfills digital customer needs.
  5. Supports Customers in the utilization of our customer tools.
  6. Contributes to dispute resolution and claims.
  7. Promotes CMA CGM Services and Non-Maritime products.
  8. Erases compliance rules in customer-related processes.

Key Competences:

  • Customer knowledge / Customer Focus
  • Drive for Results
  • Knowledge of commercial policy and offers
  • Business intelligence
  • Commercial action
  • Pricing
  • Building relationships


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