Senior Operations Manager

hace 3 días


Caracas, Distrito Federal, Venezuela Scale Up Recruiting Partners A tiempo completo
About the Position

We are seeking a seasoned Senior Operations Manager to spearhead our operational strategy, drive growth, and ensure seamless market launches. This key leadership role demands a unique blend of operational expertise, strategic thinking, and exceptional interpersonal skills.

Key Responsibilities:
  • Team Leadership:
    • Foster a high-performing team by providing regular feedback, conducting one-on-ones, and promoting growth.
  • Operational Oversight:
    • Effectively manage our operations team to guarantee well-stocked, visually appealing markets with optimal revenue and profit performance.
    • Proactively identify and resolve market issues (e.g., technical problems, equipment repairs) in collaboration with the Operations team.
    • Develop and implement process improvements to enhance operational efficiency and effectiveness.
  • New Market Launches:
    • Onboard new properties, ensuring timely and successful market openings.
    • Establish clear communication channels with installation teams and stakeholders.
  • Client Success and Expansion:
    • Identify opportunities to increase revenue and profits through creative strategies.
    • Cultivate strong relationships with clients (property managers and owners) to drive business growth.
    • Promote expansion into new target properties within the client portfolio.
  • Merchandiser Performance:
    • Select and onboard skilled merchandisers, ensuring their success through regular check-ins and guidance.

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