LanguageCert Quality Assurance Specialist

hace 5 días


Caracas, Distrito Federal, Venezuela PeopleCert A tiempo completo

Company Overview

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PeopleCert is a leading provider of assessment and certification solutions for professionals. With a presence in over 200 countries, we deliver exams in 25 languages using our state-of-the-art technology.

We are committed to providing a platform for professionals to enhance their careers and achieve their goals through standardized assessments.


About the Role

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We are seeking a Quality Auditor to join our team on a project basis. As a Quality Auditor, you will be responsible for conducting external quality assurance audits to assess examination centres' compliance with our standards.

Your tasks will include:

  • Conducting centre audit/monitoring activities to ensure compliance with our centre approval criteria and associated policies and procedures.
  • Providing centres with clear and constructive advice, support, and guidance on internal quality arrangements and our qualifications, policies, and procedures.
  • Carrying out announced and/or unannounced visits to monitor the conduct and integrity of examinations.
  • Audit activities to verify the compliance of new examination rooms/venues according to our set specifications.
  • Completing accurate centre audit reports/records, written in a clear and constructive manner, returning them to us and the centre no later than 5 business days after the audit activity.
  • Informing centres of any identified non-compliance and actions required to remedy.
  • Monitoring and following up on identified centre non-compliance to ensure appropriate close out of actions required.
  • Recommending sanctions to be imposed on centres.
  • Undertaking investigations regarding alleged malpractice/maladministration as assigned by the Quality Officer.
  • Demonstrating full understanding and implementation of our systems, processes, policies, and procedures to ensure compliance with internal Management Systems.
  • Providing any audit clarifications required.
  • Attending training/standardisation events from time-to-time throughout each calendar year.


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