Global Customer Experience Manager
hace 3 días
About Hello Magic
Hello Magic transforms the inbound call management experience for service industries, ensuring no missed opportunities and increased bookings. Learn more at www.hellomagic.us.
Job Description
We are seeking dynamic Global Customer Experience Managers to lead our virtual receptionist team on a global scale. This role offers competitive compensation, flexible hours, and substantial autonomy as a fully remote independent contractor.
Responsibilities
- Oversee the onboarding and training process for new clients.
- Maintain and enhance relationships with clients, ensuring their satisfaction.
- Collect and analyze customer feedback for service improvement.
- Rely customer insights to the product team for future enhancements.
- Serve as the main point of contact for resolving significant customer issues.
- Monitor data to identify peak call times and adjust receptionist schedules.
- Build strong relationships to convert customers into company advocates.
- Host periodic industry-specific mastermind calls for clients.
- Answer virtual receptionist calls in emergencies if someone is sick or unavailable.
Why You'll Love Working with Us
You will directly boost customer satisfaction and loyalty, providing a sense of fulfillment. You will hold a strategic position influencing customer experience and product feedback. You will involve collaboration with multiple departments to enhance teamwork. You will develop broad skills, including communication, strategic thinking, and analytics. You will enjoy competitive compensation and a supportive culture. You will have freedom to work from anywhere or come into the office.
Payment Structure
We offer a flexible payment structure based on your commitment:
- Part-Time: $450 USD/mo (4-hr daily commitment)
- Full-Time: $900 USD/mo (8-hr daily commitment)
Location
This is a flexible hybrid remote position. We have locations worldwide and welcome team members to join us from various countries.
-
Senior Virtual Customer Experience Manager
hace 3 días
Valencia, Estado Carabobo, Venezuela Hello Magic A tiempo completoWelcome to Hello Magic, a revolutionary service that unlocks the potential of businesses by expertly handling inbound communications and delighting customers.Customer Success Manager Job OverviewWe are seeking dynamic Senior Virtual Customer Experience Managers to lead our virtual receptionist team on a global scale. This role offers competitive...
-
Retail Experience Manager
hace 3 semanas
Valencia, Estado Carabobo, Venezuela BoxLunch & Hot Topic A tiempo completoWe are seeking a highly skilled Retail Experience Manager to join our team at Hot Topic. As a key member of our store leadership team, you will be responsible for providing an exceptional customer experience that drives sales and grows brand loyalty.With your passion for music and pop culture, you will use your knowledge to train new recruits and support the...
-
Global Marketing Strategist
hace 1 día
Valencia, Estado Carabobo, Venezuela Gateway Recruiting A tiempo completoAbout the RoleThis position participates in product development projects and globalization efforts. The successful candidate is an experienced marketer with strength in strategy and planning, supporting franchise management and product lifecycle management.Develops market specifications and financial models for assigned product development teams.Drives the...
-
Automotive Store Manager
hace 3 semanas
Valencia, Estado Carabobo, Venezuela American Tire Depot A tiempo completoAbout Us">American Tire Depot is a leading provider of tire and automotive repair services with over 50 years of experience. We are committed to delivering exceptional customer service and providing our team members with opportunities for growth and development.">Job Summary">We are seeking an experienced Automotive Store Manager to lead our store operations...
-
Automotive Operations Manager
hace 3 días
Valencia, Estado Carabobo, Venezuela American Tire Depot A tiempo completoJob Overview:American Tire Depot is a leading tire and automotive repair service center with a strong commitment to investing in our team members.We are seeking an experienced Automotive Store Manager to oversee daily store operations, implement company initiatives, and drive sales growth.About the Role:The ideal candidate will have a proven track record of...
-
Chief Java Software Development Manager
hace 2 meses
Valencia, Estado Carabobo, Venezuela BairesDev A tiempo completoWe offer an exceptional compensation package, including a salary of $150,000 per year.Becoming a Chief Java Software Development Manager at BairesDev means you will lead data acquisition projects from concept to delivery, ensuring timely completion and efficient resource allocation. This role drives technological innovation and process optimization, guiding...
-
Automotive Store Director
hace 1 mes
Valencia, Estado Carabobo, Venezuela American Tire Depot A tiempo completoAutomotive Store Manager Position OverviewAmerican Tire Depot is seeking a skilled Automotive Store Manager to oversee daily store operations and procedures, ensuring seamless customer service delivery.
-
Warehouse Logistics Operations Manager
hace 2 meses
Valencia, Estado Carabobo, Venezuela Mondelez International A tiempo completoJob OverviewMondelēz International seeks an experienced Warehouse Logistics Operations Manager to execute warehouse operations, ensuring service excellence, cost-effectiveness, health and safety, quality, food defense, sustainability, and compliance.Key Responsibilities:Analyze stock inaccuracies and ensure accurate stock alignment between SAP and the...
-
Warehouse Operations Manager
hace 1 mes
Valencia, Estado Carabobo, Venezuela Mondelez International A tiempo completoJob DescriptionMondelēz International is a leading snacking company seeking an experienced Warehouse Operations Manager to oversee warehouse operations, ensuring seamless execution of logistics activities. This role will be responsible for managing inventory levels, optimizing supply chain processes, and maintaining high-quality...
-
Retail Store Manager Assistant
hace 3 días
Valencia, Estado Carabobo, Venezuela Gopuff A tiempo completoAt Gopuff, we're revolutionizing the way people live and shop. As a Key Holder on our Retail Operations team, you'll play a vital role in bringing our vision to life.About UsGopuff is an innovative company that's changing the game when it comes to convenience and predictability. We know that life can be unpredictable, but with our services, you can get...
-
Logistics Operations Manager
hace 3 semanas
Valencia, Estado Carabobo, Venezuela Mondelez International A tiempo completoJob SummaryWe are seeking a highly skilled Logistics Operations Manager to join our team at Mondelēz International. In this role, you will be responsible for executing warehouse operations in terms of service, cost, health and safety, quality, food defense, sustainability, legal requirements, and policies compliance.Main ResponsibilitiesReview and analyze...
-
Merchandise Ambassador
hace 2 meses
Valencia, Estado Carabobo, Venezuela BoxLunch & Hot Topic A tiempo completoAbout UsAt BoxLunch & Hot Topic, we're on a mission to provide an unparalleled shopping experience for our customers. We're seeking highly motivated individuals who share our passion for music and pop culture to join our team as Seasonal Key Holders.SalaryWe offer a competitive hourly rate starting at $17.40, with opportunities to increase based on...
-
Retail Sales Associate
hace 3 semanas
Valencia, Estado Carabobo, Venezuela Gopuff A tiempo completoAre you passionate about delivering exceptional customer experiences and driving sales growth?About the RoleWe are seeking a skilled Retail Sales Associate to join our team at Gopuff in Valencia, CA. As a key member of our sales floor team, you will be responsible for creating a positive customer experience through excellent product knowledge, effective...
-
Merchandise Associate Team Lead
hace 1 mes
Valencia, Estado Carabobo, Venezuela BoxLunch & Hot Topic A tiempo completoWe're seeking a highly motivated and enthusiastic Merchandise Associate Team Lead to join our team at Hot Topic!About the RoleThis is an exciting opportunity for a customer-focused individual who is passionate about music, pop culture, and fashion. As a Merchandise Associate Team Lead, you will be responsible for providing an exceptional shopping experience...
-
Retail Operations Associate
hace 2 meses
Valencia, Estado Carabobo, Venezuela Gopuff A tiempo completoAbout GopuffGopuff is a leading delivery service that brings convenience and predictability to an unpredictable world. We deliver all your wants and needs in just minutes, making life easier for our customers.Job SummaryWe are seeking a Part Time Key Holder for our Retail Operations team to assist with opening and closing the store, providing excellent...
-
Retail Sales Associate
hace 2 meses
Valencia, Estado Carabobo, Venezuela Gopuff A tiempo completoWe are seeking a Retail Sales Associate to join our team in Valencia, CA. This role is responsible for providing an excellent customer experience and performing duties as assigned including, but not limited to, cashier, sales floor merchandising, replenishment, receiving, and e-commerce fulfillment.Job ResponsibilitiesModel company values in all actions,...
-
Retail Sales Coordinator
hace 1 mes
Valencia, Estado Carabobo, Venezuela Gopuff A tiempo completoAbout GopuffGopuff is a leading on-demand retail platform, dedicated to delivering convenience and predictability in an unpredictable world. Our team of motivated individuals shares our vision of revolutionizing the way people access everyday essentials. If you're passionate about providing exceptional customer experiences and driving sales, we want to hear...
-
Senior Vue.js Developer Opportunity
hace 3 semanas
Valencia, Estado Carabobo, Venezuela BairesDev A tiempo completoWe are looking for a skilled Senior Vue.js Developer to join our Development team at BairesDev. With over 15 years of experience in technology projects, we deliver cutting-edge solutions to global clients like Google and innovative startups in Silicon Valley.As a Senior Vue.js Developer, you will work remotely on diverse projects made up of multicultural...
-
Senior Software Engineering Director
hace 1 mes
Valencia, Estado Carabobo, Venezuela BairesDev A tiempo completoAs a seasoned leader in software development, you will be responsible for overseeing data acquisition projects from inception to delivery, ensuring timely completion and efficient resource allocation. This role drives technological innovation and process optimization, guiding your team to excel in data acquisition.Key ResponsibilitiesBuild and lead a...
-
SEC Reporting and Financial Compliance Lead
hace 3 semanas
Valencia, Estado Carabobo, Venezuela TEEMA A tiempo completoJob Title:Sr. Manager SEC ReportingCompany OverviewWe are seeking a detail-oriented and highly communicative professional to play a key role in ensuring compliance with U.S. GAAP, SEC, and other regulatory requirements.Key ResponsibilitiesContribute to the preparation and review of the Company's public reports, including SEC filings (Forms 10-K, 10-Q, Proxy,...