
Customer Support Operations Manager
hace 4 horas
At Vernehq, we are seeking a highly experienced Customer Support Operations Manager to lead and develop our support team. This key role involves managing a team of customer support representatives while ensuring the delivery of exceptional customer service through both phone and email channels.
Key Responsibilities:- Lead and mentor a team of customer support representatives to achieve service excellence.
- Develop and implement support strategies, policies, and procedures.
- Monitor team performance metrics and provide regular feedback and coaching.
- Manage escalated customer issues and support complex problem resolution.
- Collaborate with other departments to improve customer experience.
- Minimum of 3 years customer support experience with 1.5 years in a leadership role.
- Proven track record of managing and developing customer support teams.
- Strong understanding of CRM systems and support operations.
- Excellence in English communication with demonstrated leadership abilities.
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Customer Support Manager
hace 7 horas
Caracas, Distrito Federal, Venezuela Vernehq A tiempo completoCustomer Support ManagerWe are seeking an experienced Customer Support Manager to lead and develop our support team at Verne. This role involves managing a team of customer support representatives while ensuring the delivery of exceptional customer service through both phone and email channels. The ideal candidate should have at least 3 years of customer...
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Financial Operations Manager
hace 2 días
Caracas, Distrito Federal, Venezuela Vernehq A tiempo completoJob Summary:We are seeking a highly skilled Financial Operations Manager to join our team. The ideal candidate will have 4-5 years of experience in accounting and financial operations, with a proven track record of managing key financial processes, including accounts payable (AP), accounts receivable (AR), reconciliation, month-end close, and payroll.About...
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Operations Manager Scale Up
hace 5 días
Caracas, Distrito Federal, Venezuela Scale Up Recruiting Partners A tiempo completoAbout Our CompanyAt Scale Up Recruiting Partners, we operate unattended retail stores across the United States, with a strong focus on innovation and rapid expansion.Our founders have a proven track record of success, with multiple startups and an exit to a top private equity fund.Job SummaryThis senior operations manager will oversee a team of 4-5 internal...
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Customer Experience Specialist
hace 4 horas
Caracas, Distrito Federal, Venezuela Verne A tiempo completoJob SummaryAs a Customer Experience Technician, you will be at the forefront of delivering exceptional support to photographers. Your role combines hands-on customer support, workflow optimization, and technical problem-solving with a focus on automation and AI-driven efficiencies.Key Responsibilities:1. Deliver Exceptional Support: Maintain a 90%+ CSAT...
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Customer Experience Technician
hace 7 horas
Caracas, Distrito Federal, Venezuela Verne A tiempo completoHi there We are South and our client is looking for a Customer Experience TechnicianNote to Applicants:Eligibility: This position is open to candidates residing in Latin America.Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered.Professional Presentation: We encourage you to showcase your...
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Revenue Operations Specialist
hace 5 días
Caracas, Distrito Federal, Venezuela Happy Agencies A tiempo completoCompany OverviewHappy Agencies is a leading provider of innovative solutions for businesses seeking to enhance their revenue operations. Our team consists of skilled professionals dedicated to delivering exceptional results.About the JobWe are seeking a highly experienced Salesforce Administrator to join our Revenue Operations team on a full-time, fully...
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Director of Business Operations
hace 5 días
Caracas, Distrito Federal, Venezuela Scale Up Recruiting Partners A tiempo completoAbout This OpportunityWe are seeking a highly skilled operations manager to join our team at Scale Up Recruiting Partners.In this role, you will oversee a team of 4-5 internal operations staff and contractors, providing guidance and support to drive team growth and performance.ResponsibilitiesManage market inventory to ensure that our stores are well-stocked...
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Sales Support Professional
hace 2 días
Caracas, Distrito Federal, Venezuela CMA CGM A tiempo completoCMA CGM, a global leader in shipping and logistics, seeks a highly qualified Sales Support Officer to join its team in Venezuela.Job OverviewThe successful candidate will provide administrative and sales support to Sales Executives to meet targets in different Key Performance Indicators (KPIs) set by the agency. The position requires experience in sales,...
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Sales Support Officer
hace 2 días
Caracas, Distrito Federal, Venezuela CMA CGM A tiempo completoLed by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly...
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Social Media Manager
hace 4 días
Caracas, Distrito Federal, Venezuela WindshieldHUB A tiempo completoAbout UsWindshieldHUB is a technology-driven leader in auto glass services, providing on-demand mobile repairs and replacements to customers across the United States. We're passionate about delivering exceptional customer experiences and maintaining a strong online presence, representing our trusted brand.We are currently seeking a talented Social Media...
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Caracas, Distrito Federal, Venezuela Scale Up Recruiting Partners A tiempo completoRequired Skills and QualificationsWe're looking for someone who is highly organized, detail-oriented, and capable of juggling multiple priorities simultaneously. The successful candidate will be able to lead a high-performing team of operations staff and contractors, provide guidance and support for their success, and collaborate with cross-functional teams...
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Regional Operations Manager
hace 5 días
Caracas, Distrito Federal, Venezuela Course A tiempo completoJob SummaryWe are seeking an experienced and skilled individual to lead our operations in Venezuela as Head of Mission. The successful candidate will be responsible for overseeing the implementation of projects in emergency response, child protection, and prevention of Sexual and Gender-Based Violence (SGBV).
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Salesforce Platform Manager
hace 5 días
Caracas, Distrito Federal, Venezuela Happy Agencies A tiempo completoJob DescriptionHappy Agencies is looking for a skilled Salesforce Administrator to join our Revenue Operations team. This full-time, fully remote position plays a crucial role in maintaining operational continuity and ensuring seamless integration with our business operations. The ideal candidate will have extensive experience in managing, optimizing, and...
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Refinery Operations Expert
hace 20 horas
Caracas, Distrito Federal, Venezuela aramco A tiempo completoTechnical ExpertiseAramco is looking for a highly skilled Technical Expert to lead the development and implementation of innovative solutions for Sulfur Recovery Unit (SRU) and Sour Water Stripper (SWS) processes. The successful candidate will have a proven track record of optimizing SRU & SWS operations, with a deep understanding of SRU process licensor...
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Social Media Marketing Manager
hace 4 días
Caracas, Distrito Federal, Venezuela WindshieldHUB A tiempo completoAt WindshieldHUB, we strive to deliver exceptional customer experiences through our on-demand mobile auto glass services. Our commitment to maintaining a strong online presence has led us to seek a skilled Social Media Manager to oversee our digital presence and manage our online reputation.About UsWe're passionate about driving engagement across social...
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Mission Operations Lead
hace 2 días
Caracas, Distrito Federal, Venezuela Course A tiempo completoJob OverviewCesvi is seeking a highly experienced and skilled individual to lead our operations in Venezuela as Head of Mission. The successful candidate will be responsible for overseeing the implementation of projects in emergency response, child protection, and prevention of Sexual and Gender-Based Violence (SGBV).Key Areas of Responsibility:Program...
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Senior Accountant Specialist
hace 1 día
Caracas, Distrito Federal, Venezuela Vernehq A tiempo completoAbout Vernehq:Vernehq is a dynamic and innovative company that values efficiency and growth. We offer a collaborative work environment where you can thrive and make a meaningful contribution to our team. As a Financial Operations Manager, you will play a critical role in ensuring the accuracy and timeliness of our financial operations.Your Key...
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Regional Program Manager
hace 2 días
Caracas, Distrito Federal, Venezuela Course A tiempo completoAbout the JobWe are seeking a highly skilled and experienced professional to lead our operations in Venezuela as Head of Mission. The successful candidate will be responsible for overseeing the implementation of projects in emergency response, child protection, and prevention of Sexual and Gender-Based Violence (SGBV). Job Description:Develop and Implement...
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Senior Area Manager
hace 5 días
Caracas, Distrito Federal, Venezuela Restaurantes Internacionales C.A A tiempo completoAbout the RoleWe are seeking a highly skilled Gerente de Distrito to join our team and contribute to the company's success. As a Gerente de Distrito, you will be responsible for managing the P&L of the district, ensuring customer satisfaction, and providing exceptional customer service.Responsibilities:Manage the P&L of the district and develop strategies to...
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Shipping Industry Coordinator
hace 2 días
Caracas, Distrito Federal, Venezuela CMA CGM A tiempo completoCMA CGM, a leading player in the shipping and logistics industry, is looking for a seasoned Sales Support Officer to join its team in Venezuela.Job SummaryThis is a unique opportunity for a highly skilled professional to provide comprehensive support to Sales Executives, helping them achieve their sales targets in various Key Performance Indicators (KPIs)....