Sales Support Professional

hace 2 días


Caracas, Distrito Federal, Venezuela CMA CGM A tiempo completo

CMA CGM, a global leader in shipping and logistics, seeks a highly qualified Sales Support Officer to join its team in Venezuela.

Job Overview

The successful candidate will provide administrative and sales support to Sales Executives to meet targets in different Key Performance Indicators (KPIs) set by the agency. The position requires experience in sales, particularly in the Shipping Industry, as well as a good understanding of International Trade practices.

Main Responsibilities
  • Support Sales Executives on a dedicated portfolio of customers
  • Handle quotations requests received by Sales Executives or customers
  • Follow-up on ongoing quotations and take actions on them
  • Follow up on digitalized customers
  • Support Customers in the utilization of CMA CGM customer tools
  • Contribute to dispute resolution and claims
  • Promote CMA CGM Services and Non-Maritime products
Requirements for Success

To succeed in this role, candidates must possess the following skills and qualifications:

  • A Bachelor's degree in International Trade/International Business or related fields
  • At least 2 years of experience in sales and customer service
  • Knowledge in Customs regulations in Venezuela is a plus
  • Upper intermediate English (B2)

Candidates with a passion for international trade and a drive to succeed in a fast-paced environment are encouraged to apply.


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