Senior Client Relationship Manager

hace 1 día


Caracas, Distrito Federal, Venezuela PST A tiempo completo

Company Overview:

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  • PST is a leading organization dedicated to delivering exceptional services and products to its clients.">
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Job Summary:

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The Senior Client Relationship Manager will be responsible for developing and maintaining strong relationships with key clients, ensuring timely and accurate reporting on key account performance, sales forecasts, and market insights.

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Key Responsibilities:

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  2. Relationship Management: Develop and maintain strong relationships with key clients through regular communication, negotiation of contracts, pricing, and terms.">
  3. Account Planning: Develop and implement strategic account plans to drive business growth and revenue expansion.">
  4. Reporting and Analysis: Provide timely and accurate reporting on key account performance, sales forecasts, and market insights to management and internal stakeholders.">
  5. Upselling and Cross-Selling: Identify and pursue opportunities for upselling, cross-selling, and expanding the scope of services or products offered to key accounts.">
  6. Process Improvement: Pro-actively identify gaps in current processes and systems and offer solutions for improvement.">
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Requirements:

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  • Education: Bachelor Degree in Business Administration, Marketing, or related discipline.">
  • Experience: 5 plus years experience in a similar role.">
  • Skills: Strong organizational and time management skills, analytical and problem-solving abilities, proficiency with ERP Next or similar application, experience with a ticketing system, e-commerce, and understanding of Large Language Models (LLM).">
  • Essentials: Flexible, independent, and able to work in a team, capable of establishing process design with maximum automation, flexible working hours +or - 4 hours CET.">
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Nice to Have:

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  • Global Trade Experience: Experience in global trade.">
  • German Language Knowledge: Knowledge of German language.">
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Benefits:

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  • Professional Growth: Opportunities for professional growth and development.">
  • Collaborative Environment: Collaborative and dynamic work environment.">
  • Flexible Working Hours: Flexible working hours +or - 4 hours CET.">
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Contact Information:

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Please submit your application with your resume and cover letter.



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