Malta D365 CE Senior Technical Consultant Opportunity
hace 15 horas
Job Description
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- This role is a key position in our client's customer delivery of Microsoft Dynamics 365 solutions.">
- As a dynamic and exciting opportunity to join a rapidly developing business area within an established global firm, you will be responsible for implementing Microsoft's M365, Azure, Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line.">
- The successful candidate will have strong functional knowledge and understanding of Microsoft Dynamics CRM covering a wide spectrum of industries and sectors.">
- They must have a minimum of 12+ years hands-on proven functional experience in CRM configuration, standard workflows, dashboards, forms, views and standard reports development.">
- A strong background in designing applications using various modules of D365 CE like Sales, Marketing, Customer Service & Field Service is essential.">
- Additionally, they should have at least 5-6 end-to-end large scale implementations with D365 CE (or lower versions).">
- The ideal candidate will have excellent communication skills, be able to work independently as well as in a team environment and possess good time management skills.">
- They must be able to manage multiple tasks, think clearly and calmly under pressure, and demonstrate creative problem-solving skills.">
- A University graduate with relevant degree within a computing or business discipline is required.">
- Microsoft Dynamics CRM Certifications (2016, D365) are highly desirable.">
Responsibilities
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- Organise, manage and document workshops, meetings and requirements sessions with the client representatives, project stakeholders and teams.">
- Work with onsite engagement team & client team to gather requirements, determine expectations & finalise deliverables.">
- Interface effectively with other members of the team and the Solution Architect to ensure that the CRM solution continues to meet client's requirements.">
- Leading the solution on a work stream, making design decisions and creating solution documentation.">
- Demonstrate excellent foundational consulting skills, including analytical knowhow, written & verbal communication & team participation.">
- Deliver high quality business and software solutions and services to clients ensuring the implementation of best practices based on Microsoft Dynamics standards and supported configuration/customisations.">
- The creation of high quality and sustainable client solutions and project documentation including support for testing activities.">
- Deliver all consultancy and configuration work according to our project methodology, ensuring that all software applications are implemented successfully: on time and on budget.">
- Contribute to activities as required including building demo and proof of concept solutions for various client presentations.">
- Meet and exceed customer expectations of business knowledge, skills and behaviour.">
- Identify business/project/support risks and mitigate or communicate as necessary.">
- Communicate progress updates to relevant parties both formally and informally.">
- Support practice development activities such as defining and configuring industry specific solutions.">
- A portion of the role also requires supporting and doing people management, people development & career progression support, performance assessment and management.">
Benefits
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- This role offers a competitive salary package which includes allowances, business travel allowances, certifications to support you in your career growth, private insurance, and medical insurance for you and your family.">
- An extremely supportive onboarding team will help you throughout the relocation process.">
- Relocation support for you and your family is provided.">
About Our Client
">Our client is a leading provider of Microsoft Business Solutions, offering a range of services including implementation, customisation and support of Microsoft Dynamics 365 (D365) software.
">The company has a strong reputation for delivering high-quality solutions and providing exceptional customer service.
">With a focus on innovation and excellence, our client is committed to helping their clients achieve their business goals through the effective use of technology.
">As a key member of their team, you will play a critical role in shaping the future of their business and contributing to the success of their clients.
">This is a unique opportunity to join a dynamic and forward-thinking organisation and contribute to the delivery of cutting-edge solutions.
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