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hace 3 días
At Amenify, a rapidly growing technology platform powering in-home lifestyle services for multifamily residential properties, we're seeking a Client Services Representative to work closely with leadership in both Client Services and Sales.
About the RoleWe're looking for an individual with strong English proficiency to effectively communicate with property managers and clients in the United States. The ideal candidate will possess excellent customer relationship skills, be proactive, and demonstrate attention to detail when analyzing customer issues and documenting support interactions.
Key Responsibilities- Build strong relationships with positive energy and empathy for our clients (multifamily property managers) ensuring their needs are met promptly and professionally.
- Execute on our property manager ambassador program, outreach, onboarding, ongoing relationship management, outreach, and support.
- Troubleshoot and provide technical support to property managers with software-related issues, providing guidance and resolving problems to ensure smooth operations.
- Familiarity with the company's software suite is essential to guide property managers in navigating the system and addressing their queries.
- A proven track record of success in B2B sales, preferably in the property management or corporate housing industry.
- Excellent English proficiency; communication and interpersonal skills with the ability to build strong relationships with customers and colleagues.
- Self-motivated and results-driven with a strong work ethic.
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong problem-solving and analytical skills with the ability to think creatively to find solutions.
- Proficiency in Microsoft Office and CRM software.
- Bachelor's degree in business, marketing, or related field.
- A competitive base salary plus an aggressive bonus structure based on performance.
- An unlimited PTO policy.
- Continuing education and personal stipends.
- A fast-growing company to accelerate career opportunities.
- A hybrid-remote role to enable success and a connected culture.
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