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hace 2 días
Career Opportunities at Caymar Solution Services
About the RoleAs a Bilingual Call Center Operator, you will play a vital role in delivering exceptional customer experiences to our clients. Your primary responsibility will be to handle outgoing customer calls in English and Spanish, providing effective solutions to inquiries and issues.
Key Responsibilities:
- Handle incoming customer calls in English and Spanish.
- Provide satisfactory solutions to customer inquiries and issues.
- Record and document customer interactions in the CRM system.
- Maintain high levels of customer satisfaction through clear and professional communication.
- Meet performance objectives and metrics established by the company.
We are seeking an entry-level candidate with a strong passion for customer service and a proven track record of success in call centers or related roles. The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work effectively in a dynamic and multicultural environment.
Requirements:
- Bilingual: Proficiency in English and Spanish (spoken and written).
- Experience: Minimum of 1 year of experience in call centers or a customer service role.
- Skills: Excellent communication and problem-solving skills.
- Technology: Access to a computer and a stable internet connection.
- Availability: Ability to work flexible and rotating schedules.
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