Customer Experience Manager

hace 5 días


Valencia, Estado Carabobo, Venezuela Chico's FAS A tiempo completo
Job Description

We are seeking a highly motivated Sales Lead to join our team at Chico's FAS.

Key Responsibilities:
  1. Develop and execute sales strategies that drive customer engagement and loyalty.
  2. Lead by example, promoting a customer-centric culture that delivers exceptional results.
  3. Manage store operations, including opening and closing duties, merchandise flow processes, and supervising associates.

Leadership Development:

  1. Identify and develop high-performing teams that excel in sales and customer service.
  2. Cultivate inclusive and collaborative environments that foster open communication and idea-sharing.
  3. Partner with store teams and management to achieve business objectives and drive positive change.

Associate Development:

  1. Support the development of store associates through coaching, feedback, and training.
  2. Assist in creating an environment where associates can grow and succeed.
  3. Contribute to associate performance evaluations and provide actionable feedback.

Requirements:

  1. High school diploma or equivalent required.
  2. 1+ year retail or sales management experience preferred.
  3. Must be 18 years of age or older.

Work Environment:

  1. Fast-paced retail environment with frequent interactions with customers and associates.
  2. Constant walking/standing, occasional lifting, and frequent climbing.


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