Ubuntu Technical Specialist

hace 2 días


Caracas, Distrito Federal, Venezuela Canonical A tiempo completo

About Us

We're a leading technology company that publishes Ubuntu, a widely used open-source operating system. Our team is dedicated to providing top-notch technical support to our customers and users worldwide.

Your Key Responsibilities

  • Provide expert-level technical support to customers using Ubuntu and open-source products.
  • Maintain accurate records of customer interactions and case resolutions.
  • Collaborate with colleagues to resolve complex technical issues.
  • Develop and maintain comprehensive knowledge base articles to aid in future support requests.
  • Communicate technical information effectively to both internal and external stakeholders.
  • Evaluate and address customer concerns in a timely manner.
  • Remain current with industry developments and emerging technologies to enhance your skills and provide better support.
  • Participate in training sessions and contribute to the growth and success of our team.

What You'll Need

  • Strong educational background in computer science or related field.
  • Proficiency in Linux systems administration and troubleshooting.
  • Programming skills in at least one language.
  • Excellent communication and interpersonal skills.
  • Ability to adapt to changing priorities and deadlines.
  • Travel requirements may apply, but specifics will be discussed during the hiring process.

Join Our Team

At Canonical, we strive to create an inclusive environment where our employees feel valued and empowered to succeed. If you're passionate about Linux, committed to delivering exceptional results, and eager to grow with our company, we encourage you to apply.



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