Customer Service Representative

hace 2 semanas


Caracas, Distrito Federal, Venezuela Course A tiempo completo
Job Title: Customer Service Representative We are seeking a skilled Customer Service Representative to join our team at Tellex Group. As a key member of our customer support team, you will be responsible for providing exceptional customer service, responding to customer inquiries, and ensuring customer satisfaction. Main Responsibilities: * Respond quickly and professionally to all customer inquiries * Report customer details and comments in our system * Schedule appointments and follow up with no-show customers * Maintain thorough knowledge of our products * Greet and assist walk-in customers with courtesy and respect * Identify and address customer needs for complete satisfaction * Ensure potential customers are aware of promotions * Assist with various other tasks at the dealership Requirements: * Advanced or fluent in written and spoken English * Knowledge of American slang, dialects, and on-trend phrases * Excellent interpersonal skills and strong verbal and written communication skills * Previous experience as a sales representative or similar customer support role * College degree or relevant diploma a plus but not required Location: Caracas Job Type: Full-time If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity to join our team at Tellex Group.

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