Technology and Business Integration Manager
hace 4 días
About Avanto:
A leader in the furniture industry, Avanto is committed to innovation and excellence.
We use technology to drive business transformation, delivering exceptional service and results.
Our team is dedicated to fostering an environment where employees can thrive, promoting collaboration, continuous learning, and a results-driven culture.
We are seeking a skilled professional to join our team as:
- Furniture Industry Transformation Specialist.
- Business Process Improvement Consultant.
- Technology and Business Integration Manager.
The ideal candidate will have:
- Strong analytical skills to gather and understand customer needs.
- Ability to become a subject matter expert for current and new business systems.
- Excellent communication and problem-solving skills to discuss business needs and requirements with the technical team.
- Initiative to improve the efficiency of Avanto's BPO team.
- Knowledge of agile software development processes and ability to test and log bugs.
- Understanding of the OrderBahn tech stack and ability to analyze its use to meet client requirements.
Key responsibilities include:
- Gathering and understanding customer needs.
- Becoming a subject matter expert for current and new business systems.
- Communicating and discussing business needs and requirements with the technical team.
- Providing initiatives to improve the efficiency of Avanto's BPO team.
- Participating in agile software development processes.
- Testing new features to ensure they meet professional services project scope and/or requirements.
- Collaborating with clients during discovery meetings.
- Creating documentation and workflow diagrams of requirements.
- Logging issues, tasks, and activities in Jira.
Required skills and qualifications include:
Education: Any related bachelor or technologist careers such as Data Science, Systems Administration, Systems engineering, IT management, or Business Administration.
English Level: B2 - C1
More than 3 years of experience in related position(s).
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