Reddit Account Manager

hace 7 días


Caracas, Distrito Federal, Venezuela Scale Up Recruiting Partners A tiempo completo
Hi there We are Scale Up and our client is looking for an Account Manager with Reddit knowledge.Company OverviewOur client is a newly launched company creating an innovative AI Reddit Growth Agent. Their mission is to revolutionize how individuals and businesses leverage Reddit for growth, engagement, and marketing, all powered by cutting-edge AI technology. As they scale, they are looking for a highly motivated and experienced Client Account Manager to take charge of client relations and help them grow alongside their customers.Role OverviewAs a Reddit Account Manager, you will be the key point of contact for clients. You'll manage client accounts, ensuring that their experience with the platform is smooth, effective, and results-driven. Your role will center on understanding each client's unique needs, guiding them through the AI tools, and helping them achieve their growth and marketing objectives on Reddit. You'll build strong relationships with clients, serve as their trusted advisor, and support their long-term success.ResponsibilitiesClient Relationship Management: Develop and maintain strong, long-term relationships with clients. Act as the main point of contact for all client inquiries, requests, and concerns.Onboarding & Support: Guide new clients through the onboarding process, ensuring they understand the AI platform and its capabilities. Provide ongoing support and troubleshooting as needed.Account Growth: Monitor the success of client campaigns, offer strategic advice, and proactively suggest opportunities to optimize and grow accounts.Reporting & Analysis: Regularly track and report on account performance, delivering insights, analytics, and recommendations for improvement.Collaboration: Work closely with the product and technical teams to ensure client requirements are met and expectations are exceeded.Client Retention: Ensure high levels of satisfaction, aiming for long-term retention and renewal of client contracts.QualificationsProven experience in account management or customer success, preferably in the SaaS, tech, or digital marketing space.Familiarity with Reddit, AI-driven tools, and/or growth hacking strategies is a plus.Excellent communication and interpersonal skills – able to work with diverse teams and clients.Strong problem-solving skills and a proactive attitude.Ability to manage multiple accounts simultaneously, ensuring high levels of customer satisfaction and quality service.Strong organizational skills and attention to detail.Experience with client reporting and using analytics tools to track performance.Why Join Our Client?Competitive CompensationCareer Growth: Be part of an exciting startup, with the opportunity to grow alongside the company and take on more responsibilities as they scale.Flexible Working: Work from anywhere in the world, with a focus on results and client success rather than rigid schedules.Innovative Work: Be at the forefront of AI-driven growth technology, working on a product that is pushing the boundaries of digital marketing.
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