Retail Operations Team Member

hace 7 horas

Valencia, Estado Carabobo, Venezuela Gopuff A tiempo completo

BeMo by Gopuff seeks a part-time retail key holder to support store operations.

About Us

We deliver wants and needs in minutes, providing convenience and predictability to an unpredictable world.

Job Description

This role is responsible for opening and closing the store, and performing other duties in the absence of management. A key holder will assist the store during periods of high volume, provide support for new employees, and offer excellent customer service while driving sales.

Main Responsibilities:
  • Provide exceptional customer service by greeting and establishing rapport with customers, informing them of products and services.
  • Arrive early to open the store and leave late to close the store, ensuring seamless operations.
  • Assist the store during peak hours, supporting new employees and maintaining store standards.
  • Maintain knowledge of in-house products to recommend to customers, driving sales and improving customer satisfaction.
  • Perform inventory management tasks such as restocking merchandise, conducting inventory counts, and identifying discrepancies.
  • Process cash transactions accurately and efficiently, including opening and closing tills, counting cash, and preparing deposits.
  • Operate scanners, cash registers, and other electronics, adhering to proper age verification policies.
  • E nsure all prices and quantities are accurate, providing a customer receipt, processing refunds and exchanges, and monitoring the sales floor to prevent theft and minimize loss.
  • Maintain store cleanliness, adhering to standards on the sales floor, stock room, lockers, and bathrooms.
Requirements

To be successful in this role, you should have:

  • 1+ years of leadership experience in retail, grocery, military, restaurant, or equivalent experience.
  • The ability to work fluid schedules, being available during peak hours of operation and supporting stores on nights, weekends, and holidays.

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