
Customer Service Team Leader
hace 5 horas
We are Vernehq, a dynamic company seeking a talented Customer Service Team Leader to lead and develop our support team. In this role, you will be responsible for managing a team of customer support representatives, ensuring the delivery of exceptional customer service through both phone and email channels.
Key Responsibilities:- Lead and mentor a team of customer support representatives to achieve service excellence.
- Develop and implement support strategies, policies, and procedures.
- Monitor team performance metrics and provide regular feedback and coaching.
- Manage escalated customer issues and support complex problem resolution.
- Minimum of 3 years customer support experience with 1.5 years in a leadership role.
- Proven track record of managing and developing customer support teams.
- Strong understanding of CRM systems and support operations.
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Customer Support Operations Manager
hace 13 horas
Caracas, Distrito Federal, Venezuela Vernehq A tiempo completoAt Vernehq, we are seeking a highly experienced Customer Support Operations Manager to lead and develop our support team. This key role involves managing a team of customer support representatives while ensuring the delivery of exceptional customer service through both phone and email channels.Key Responsibilities:Lead and mentor a team of customer support...
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Senior Customer Experience Lead
hace 9 horas
Caracas, Distrito Federal, Venezuela Vernehq A tiempo completoAre you a seasoned professional looking for a new challenge? Do you have a passion for delivering exceptional customer experiences? If so, we would like to hear from you! At Vernehq, we are seeking a skilled Senior Customer Experience Lead to join our team.About the Role:This is an exciting opportunity to lead and develop a team of customer support...
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Customer Support Manager
hace 16 horas
Caracas, Distrito Federal, Venezuela Vernehq A tiempo completoCustomer Support ManagerWe are seeking an experienced Customer Support Manager to lead and develop our support team at Verne. This role involves managing a team of customer support representatives while ensuring the delivery of exceptional customer service through both phone and email channels. The ideal candidate should have at least 3 years of customer...
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Customer Service Representative
hace 4 días
Caracas, Distrito Federal, Venezuela BDCatalysts A tiempo completoCatalyst – Remote OpportunityFull-Time | Build skills, grow your confidence, and help people take the next step toward getting their carWhat's This Job About?At BDCatalysts, we're all about connecting car dealerships with buyers who are ready to take action. As a Catalyst, you'll do more than set appointments—you'll help people get closer to owning a...
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Customer Service Associate
hace 4 días
Caracas, Distrito Federal, Venezuela BDCatalysts A tiempo completoAbout UsBDCatalysts is a leading appointment-setting service for car dealerships, dedicated to connecting buyers with the perfect vehicle. Our team of professionals works tirelessly to ensure seamless interactions and successful outcomes.Job SummaryWe are seeking an exceptional Catalyst to join our dynamic team! As a key member, you will play a vital role in...
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Customer Experience Technician
hace 16 horas
Caracas, Distrito Federal, Venezuela Verne A tiempo completoHi there We are South and our client is looking for a Customer Experience TechnicianNote to Applicants:Eligibility: This position is open to candidates residing in Latin America.Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered.Professional Presentation: We encourage you to showcase your...
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Senior Area Manager
hace 5 días
Caracas, Distrito Federal, Venezuela Restaurantes Internacionales C.A A tiempo completoAbout the RoleWe are seeking a highly skilled Gerente de Distrito to join our team and contribute to the company's success. As a Gerente de Distrito, you will be responsible for managing the P&L of the district, ensuring customer satisfaction, and providing exceptional customer service.Responsibilities:Manage the P&L of the district and develop strategies to...
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Customer Experience Specialist
hace 13 horas
Caracas, Distrito Federal, Venezuela Verne A tiempo completoJob SummaryAs a Customer Experience Technician, you will be at the forefront of delivering exceptional support to photographers. Your role combines hands-on customer support, workflow optimization, and technical problem-solving with a focus on automation and AI-driven efficiencies.Key Responsibilities:1. Deliver Exceptional Support: Maintain a 90%+ CSAT...
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International Restaurant District Lead
hace 5 días
Caracas, Distrito Federal, Venezuela Restaurantes Internacionales C.A A tiempo completoCompany OverviewRestaurantes Internacionales C.A is committed to delivering exceptional dining experiences. As a Gerente de Distrito, you will be responsible for managing a team and contributing to the company's success.Job DescriptionWe are seeking a skilled Gerente de Distrito to manage the P&L of the district, ensure customer satisfaction, and provide...
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Support Engineer
hace 5 horas
Caracas, Distrito Federal, Venezuela Verne A tiempo completoAbout the JobWe are Verne, a company dedicated to supporting photographers. Our goal is to provide the best possible experience for our clients, and we need your help to achieve this!The Role:As a Customer Experience Technician, you will be working closely with our team to deliver exceptional support to photographers. Your primary responsibilities will...
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District Senior Manager
hace 6 días
Caracas, Distrito Federal, Venezuela Restaurantes Internacionales C.A A tiempo completoJob OverviewRestaurantes Internacionales C.A is a leading provider of international dining experiences. We are seeking a highly skilled Gerente de Distrito to join our team and play a critical role in driving business growth and success.Key Responsibilities:Manage the Profit and Loss (P&L) of the district, ensuring customer satisfaction.Provide exceptional...
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Global Client Services Leader
hace 9 horas
Caracas, Distrito Federal, Venezuela Grupo Amicorp A tiempo completoRole OverviewThe Director of International Client Management plays a critical role in driving business growth and delivering exceptional client service. This position requires a strong leader who can motivate and inspire teams to achieve excellence.Key ObjectivesLead client relationships and develop strategic plans to drive revenue growthCollaborate with...
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Global Technology Sales Leader
hace 7 días
Caracas, Distrito Federal, Venezuela Canonical A tiempo completoThe ideal candidate will be passionate about technology, have empathy for the customer, high intellect, passion for technology, teamwork, and energy. They should be able to communicate clearly to build trust and confidence, learn quickly, understand very complex subjects, and balance personal and team ambitions.Job RequirementsPassion for technologyEmpathy...
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Technical Support Expert
hace 9 horas
Caracas, Distrito Federal, Venezuela Verne A tiempo completoCompany OverviewVerne is looking for a skilled Customer Experience Technician to join our team. As a key member of our support team, you will be responsible for delivering exceptional support to photographers. We are committed to providing top-notch service and exceeding customer expectations.About the Role:We are seeking a highly motivated and organized...
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Sales Development Representative
hace 5 días
Caracas, Distrito Federal, Venezuela Staff4Half A tiempo completoEmpowering BusinessesWe are seeking a skilled Sales Representative to join our dynamic team at Staff4Half. This is an excellent opportunity for a results-driven individual to develop and cultivate strong relationships with new and existing clients in the retail sector.About the Role:Develop and maintain strong customer relationshipsDrive growth by achieving...
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Sales Support Professional
hace 3 días
Caracas, Distrito Federal, Venezuela CMA CGM A tiempo completoCMA CGM, a global leader in shipping and logistics, seeks a highly qualified Sales Support Officer to join its team in Venezuela.Job OverviewThe successful candidate will provide administrative and sales support to Sales Executives to meet targets in different Key Performance Indicators (KPIs) set by the agency. The position requires experience in sales,...
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Medical Spa Specialist
hace 6 días
Caracas, Distrito Federal, Venezuela OneSpaWorld LLC A tiempo completo**Job Summary**The Luxury Spa Physician at OneSpaWorld LLC administers cosmetic medical procedures to onboard guests. They must possess the clinical knowledge to administer these procedures safely and effectively, and be able to explain accurately all aspects of the products and services to the guests.The position requires a high level of enthusiasm and...
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Shipping Industry Coordinator
hace 2 días
Caracas, Distrito Federal, Venezuela CMA CGM A tiempo completoCMA CGM, a leading player in the shipping and logistics industry, is looking for a seasoned Sales Support Officer to join its team in Venezuela.Job SummaryThis is a unique opportunity for a highly skilled professional to provide comprehensive support to Sales Executives, helping them achieve their sales targets in various Key Performance Indicators (KPIs)....
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International Trade Liaison Officer
hace 2 días
Caracas, Distrito Federal, Venezuela CMA CGM A tiempo completoCMA CGM, a world-renowned shipping and logistics company, is seeking a skilled Sales Support Officer to join its Venezuelan team.About the RoleThis is an exciting opportunity for a highly motivated individual to provide administrative and sales support to Sales Executives, helping them achieve their targets in various Key Performance Indicators (KPIs). The...
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DevOps Architect and Team Lead
hace 5 días
Caracas, Distrito Federal, Venezuela BairesDev A tiempo completoGlobal Technology Leader Seeks DevOps ExpertBairesDev, a pioneering force in global technology, seeks an experienced DevOps Tech Lead to spearhead the development of cutting-edge solutions for our esteemed clients. If you have a passion for innovation, collaboration, and technical excellence, we invite you to join our mission.Job HighlightsThis exciting...