Client Growth Coordinator

hace 2 días


Caracas, Distrito Federal, Venezuela Valatam A tiempo completo

As a Client Growth Coordinator at Valatam, you will play a crucial role in developing client projects and accounts to initiate and maintain good client-team member relationships. You will be responsible for maintaining relationships with clients through regular check-ins, preemptively solving problems with clients or their team members before they happen, growing our teams on each account through upselling and cross-selling, generating referrals from your accounts, presenting new placements, scheduling calls, and onboarding clients, updating databases and generating reports as needed, providing feedback on team members' performance and client satisfaction.

Responsibilities
  • Maintain relationships with clients through regular check-ins
  • Preventative measures to solve problems with clients or their team members before they happen
  • Upsell and cross-sell our services to grow our teams on each account
  • Generate referrals from your accounts
  • Present new placements, schedule calls, and onboard clients
  • Update databases and generate reports as needed
  • Provide feedback on team members' performance and client satisfaction


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