
Customer Support Lead
hace 9 horas
At Verne, we are seeking a seasoned Customer Support Lead to join our team. The ideal candidate should have at least 3 years of customer support experience, including 1.5 years in a leadership role.
The key responsibilities of this position include:
- Developing and implementing support strategies, policies, and procedures
- Monitoring team performance metrics and providing regular feedback and coaching
- Managing escalated customer issues and complex problem resolution
The successful candidate will have strong analytical skills for performance tracking and reporting, as well as the ability to work effectively with a remote team.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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Customer Support Operations Manager
hace 6 días
Caracas, Distrito Federal, Venezuela Vernehq A tiempo completoAt Vernehq, we are seeking a highly experienced Customer Support Operations Manager to lead and develop our support team. This key role involves managing a team of customer support representatives while ensuring the delivery of exceptional customer service through both phone and email channels.Key Responsibilities:Lead and mentor a team of customer support...
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Customer Support Manager
hace 6 días
Caracas, Distrito Federal, Venezuela Vernehq A tiempo completoCustomer Support ManagerWe are seeking an experienced Customer Support Manager to lead and develop our support team at Verne. This role involves managing a team of customer support representatives while ensuring the delivery of exceptional customer service through both phone and email channels. The ideal candidate should have at least 3 years of customer...
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Customer Support Manager
hace 17 horas
Caracas, Distrito Federal, Venezuela Verne A tiempo completoHi there We are South and our client is looking for a Customer Support ManagerNote to Applicants:Eligibility: This position is open to candidates residing in Latin America.Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered.Professional Presentation: We encourage you to showcase your...
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Senior Customer Experience Lead
hace 5 días
Caracas, Distrito Federal, Venezuela Vernehq A tiempo completoAre you a seasoned professional looking for a new challenge? Do you have a passion for delivering exceptional customer experiences? If so, we would like to hear from you! At Vernehq, we are seeking a skilled Senior Customer Experience Lead to join our team.About the Role:This is an exciting opportunity to lead and develop a team of customer support...
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Customer Service Team Leader
hace 5 días
Caracas, Distrito Federal, Venezuela Vernehq A tiempo completoWe are Vernehq, a dynamic company seeking a talented Customer Service Team Leader to lead and develop our support team. In this role, you will be responsible for managing a team of customer support representatives, ensuring the delivery of exceptional customer service through both phone and email channels.Key Responsibilities:Lead and mentor a team of...
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Support Team Manager Position
hace 5 horas
Caracas, Distrito Federal, Venezuela Verne A tiempo completoWe are looking for a highly skilled Support Team Manager to lead our customer support team. The ideal candidate should have a proven track record of managing and developing customer support teams.The key qualifications for this position include:Minimum of 3 years customer support experience with 1.5 years in a leadership roleProven track record of managing...
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Customer Support Associate
hace 3 días
Caracas, Distrito Federal, Venezuela Amenify A tiempo completoAbout Amenify\Amenify is a rapidly growing technology platform that powers in-home lifestyle services for multifamily residential properties.\We are seeking a Customer Support Associate who will work closely with leadership for both Client Services (support) and Sales. This role involves executing on our property manager ambassador program, outreach,...
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Support Engineer
hace 5 días
Caracas, Distrito Federal, Venezuela Verne A tiempo completoAbout the JobWe are Verne, a company dedicated to supporting photographers. Our goal is to provide the best possible experience for our clients, and we need your help to achieve this!The Role:As a Customer Experience Technician, you will be working closely with our team to deliver exceptional support to photographers. Your primary responsibilities will...
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Customer Experience Specialist
hace 6 días
Caracas, Distrito Federal, Venezuela Verne A tiempo completoJob SummaryAs a Customer Experience Technician, you will be at the forefront of delivering exceptional support to photographers. Your role combines hands-on customer support, workflow optimization, and technical problem-solving with a focus on automation and AI-driven efficiencies.Key Responsibilities:1. Deliver Exceptional Support: Maintain a 90%+ CSAT...
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Technical Support Expert
hace 5 días
Caracas, Distrito Federal, Venezuela Verne A tiempo completoCompany OverviewVerne is looking for a skilled Customer Experience Technician to join our team. As a key member of our support team, you will be responsible for delivering exceptional support to photographers. We are committed to providing top-notch service and exceeding customer expectations.About the Role:We are seeking a highly motivated and organized...
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Customer Experience Technician
hace 6 días
Caracas, Distrito Federal, Venezuela Verne A tiempo completoHi there We are South and our client is looking for a Customer Experience TechnicianNote to Applicants:Eligibility: This position is open to candidates residing in Latin America.Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered.Professional Presentation: We encourage you to showcase your...
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Leader of Customer Experience
hace 1 hora
Caracas, Distrito Federal, Venezuela Verne A tiempo completoWe are seeking a highly motivated Leader of Customer Experience to join our team. The ideal candidate should have at least 3 years of customer support experience, including 1.5 years in a leadership role.The key responsibilities of this position include:Leading and mentoring a team of customer support representatives to achieve service excellenceDeveloping...
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Sales Support Professional
hace 1 semana
Caracas, Distrito Federal, Venezuela CMA CGM A tiempo completoCMA CGM, a global leader in shipping and logistics, seeks a highly qualified Sales Support Officer to join its team in Venezuela.Job OverviewThe successful candidate will provide administrative and sales support to Sales Executives to meet targets in different Key Performance Indicators (KPIs) set by the agency. The position requires experience in sales,...
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Sales Support Officer
hace 1 semana
Caracas, Distrito Federal, Venezuela CMA CGM A tiempo completoLed by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly...
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Mission Operations Lead
hace 7 días
Caracas, Distrito Federal, Venezuela Course A tiempo completoJob OverviewCesvi is seeking a highly experienced and skilled individual to lead our operations in Venezuela as Head of Mission. The successful candidate will be responsible for overseeing the implementation of projects in emergency response, child protection, and prevention of Sexual and Gender-Based Violence (SGBV).Key Areas of Responsibility:Program...
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Talan Java Developer Lead
hace 2 días
Caracas, Distrito Federal, Venezuela Talan A tiempo completoCompany OverviewTalan is an international advisory group specializing in innovation and transformation through technology. With 5,000 employees and an annual turnover of 600M€, we offer a continuum of services to support our clients' organization's transformation.Job DescriptionThis position is a hybrid role based in Málaga, Spain. Relocation is...
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Marketing Lead Bilingüe
hace 4 días
Caracas, Distrito Federal, Venezuela IDT Corporation A tiempo completoIDT (www.idt.net) is a communications and financial services company founded in 1990 and headquartered in New Jersey, US. Today it is an industry leader in prepaid communication and payment services and one of the world's largest international voice carriers. We are listed on the NYSE, employ over 1500 people across 20+ countries, and have revenues in excess...
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Caracas Area Leader
hace 3 días
Caracas, Distrito Federal, Venezuela Restaurantes Internacionales C.A A tiempo completoJob DescriptionWe are seeking a seasoned Gerente de Distrito to lead our team in Caracas. The successful candidate will have a proven track record of success in profit and loss management, customer satisfaction, and team leadership.Responsibilities:P&L Management and BudgetingCustomer Satisfaction and Customer ServiceHiring and Talent DevelopmentLeadership...
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Shipping Industry Coordinator
hace 7 días
Caracas, Distrito Federal, Venezuela CMA CGM A tiempo completoCMA CGM, a leading player in the shipping and logistics industry, is looking for a seasoned Sales Support Officer to join its team in Venezuela.Job SummaryThis is a unique opportunity for a highly skilled professional to provide comprehensive support to Sales Executives, helping them achieve their sales targets in various Key Performance Indicators (KPIs)....
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Ground Services Team Lead Position
hace 3 días
Caracas, Distrito Federal, Venezuela Qatar Airways A tiempo completoJob Overview:The Airport Services Duty Officer position requires a highly skilled and experienced individual to lead the Ground Services team in Caracas, Venezuela. This role involves overseeing daily airport operations, ensuring compliance with safety and security protocols, and managing personnel to optimize performance.Responsibilities and...