
Client Relationship Manager
hace 4 días
**Job Description:**
We are seeking a highly skilled Client Success Manager to join our team at Valatam. As a key member of our team, you will be responsible for developing client projects and accounts to initiate and maintain good client-team member relationships.
The Role:
- Maintain strong relationships with clients through regular check-ins
- Preemptively solve problems with clients or their team members before they happen
- Grow our teams on each account through upselling and cross-selling
- Generate referrals from your accounts
- Present new placements, schedule calls, and onboard clients
- Update databases and generate reports as needed
- Provide feedback on team members' performance and client satisfaction
Requirements:
- Bachelor's degree in Business, Marketing, or a related field is preferred
- C1/C2 English writing and speaking skills
- At least 2 years of account or client management experience preferably remote
- Excellent communication and interpersonal skills with a knack for building relationships
- Ability to analyze market trends and adapt sales strategies accordingly
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