Client Relationship Manager

hace 4 días


Caracas, Distrito Federal, Venezuela Valatam A tiempo completo

**Job Description:**

We are seeking a highly skilled Client Success Manager to join our team at Valatam. As a key member of our team, you will be responsible for developing client projects and accounts to initiate and maintain good client-team member relationships.

The Role:

  • Maintain strong relationships with clients through regular check-ins
  • Preemptively solve problems with clients or their team members before they happen
  • Grow our teams on each account through upselling and cross-selling
  • Generate referrals from your accounts
  • Present new placements, schedule calls, and onboard clients
  • Update databases and generate reports as needed
  • Provide feedback on team members' performance and client satisfaction

Requirements:

  • Bachelor's degree in Business, Marketing, or a related field is preferred
  • C1/C2 English writing and speaking skills
  • At least 2 years of account or client management experience preferably remote
  • Excellent communication and interpersonal skills with a knack for building relationships
  • Ability to analyze market trends and adapt sales strategies accordingly


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