
Customer Success Strategic Advisor
hace 7 días
The Key Account Software Representative is a critical role within our organization, responsible for driving revenue growth and customer success through the development of strategic relationships with our existing customer base.
Key Responsibilities:
1. Develop and execute growth plans that drive revenue expansion and customer satisfaction.
2. Identify and capitalize on opportunities for cross-sell and up-sell through data-driven insights and market analysis.
3. Collaborate with cross-functional teams to design and deliver tailored solutions that meet customer needs and drive business results.
4. Develop and maintain strong relationships with key customers through proactive communication, regular check-ins, and timely issue resolution.
Requirements:
Bachelor's degree in Business Administration, Industrial Engineering, Marketing, International Business or related fields.
2+ years of experience in similar positions in the field (Prefer). With proven experience in Growth Process.
Advanced English language skills.
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