Technical Solutions Architect

hace 1 día


Municipio La Guajira, Venezuela Persona A tiempo completo
About Persona
Precision identity verification is a critical aspect of modern business, and Persona has made significant strides in this area. As a Core Solutions Engineer at Persona, you will play a vital role in supporting our customers and helping them maximize the value of our solution.

Job Description
You will be the primary technical point of contact for a portfolio of accounts, working closely with Customer Success Managers to ensure that our customers achieve their goals. This will involve building strong relationships with stakeholders within each customer's organization and serving as a trusted advisor, helping to craft solutions to their business needs using our platform's capabilities and industry best practices.

Main Responsibilities
- Be the customer's technical point of contact throughout their lifecycle with Persona
- Develop a deep understanding of customers' business problems, technical requirements, and success criteria
- Own the end-to-end delivery of complex solutions, including design, implementation, quality assurance, and deployment

Requirements
- 3+ years of experience in a technical customer-facing role
- Strong technical aptitude and ability to work directly with engineers and business stakeholders
- Excellent written and verbal communication skills
- Ability to collaborate with cross-functional teams

What We Offer
- Competitive compensation and equity package
- Comprehensive benefits, including medical, dental, and vision, 3% 401(k) contribution, unlimited PTO, quarterly mental health days, family planning benefits, professional development stipends, wellness benefits, among others

About Us
Precision identity verification is a critical aspect of modern business, and Persona has made significant strides in this area. We strive to promote a culture that celebrates diversity and inclusiveness, regardless of race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age.

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